Guest Relationship Executive job opportunity at JLL.

Home Jobs In India Tag: Job Guest Relationship Executive position at JLL


DateMore Than 30 Days Ago bot
JLL Guest Relationship Executive
Experience: 3-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation Noida, UP, India
loacation Noida, UP....India

JLL empowers you to shape a brighter way .   Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Job Description: Guest Relationship Executive Overall Responsibility To provide Help Desk services in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Level Agreement targets. Provide Call logging services in accordance with the service guidelines. Receive and log complaints - Record complete details of the service requests / complaints from employees of (Client). Assign Unique Identity numbers for all service requests / complaints Work order / Job cards - Generate job cards / work orders for all service requests with specific tasks by assigning unique reference numbers Assign and Despatch - Assign specific service provider based on the nature of request / complain. Follow- up on completion - Close service requests by regularly following up with respective service assignee and record response times Customer feedback - Communicate with requestor to ensure call closure, request status, reasoning and commit on probable timing of call closure Reporting - Prepare daily / weekly reports on call status. Prepare monthly report on recurring calls and assist Building Engineers in job card analysis Ensure compliance of regulations / requirements of JLL management Provide assistance in general administrative activities as required Contribute to the Monthly Management Report to (Client) Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews Assist with the re-sourcing of other aspects of JLL’s operation as required Work closely with Administration in relation to the payment of invoices. Work closely with Engineering and Facilities in relation to the completion of work orders/ contractor management and agreed operational procedures Competencies and Experience Experience in Help Desk operations and processes are required with strong Administration Skills. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and the preparation of statistical call analysis Graduate in any discipline 2 – 3 years’ experience in Help Desk management Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives Good communication Skills. Location: On-site –Noida, UP Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Other Ai Matches

Sr. Financial Analyst Applicants are expected to have a solid experience in handling Job related tasks
Senior Analyst - Financial Management Applicants are expected to have a solid experience in handling Job related tasks
Maintenance Technician Applicants are expected to have a solid experience in handling Job related tasks
Project Coordinator, Construction Applicants are expected to have a solid experience in handling Construction related tasks
Workplace Coordinator - Technical Applicants are expected to have a solid experience in handling Job related tasks
Manager, Operations Technology Strategy – Business Excellence &Transformation Applicants are expected to have a solid experience in handling Operations Technology Strategy – Business Excellence &Transformation related tasks
Director, Interior Workspace Design Applicants are expected to have a solid experience in handling Interior Workspace Design related tasks
Property Manager Applicants are expected to have a solid experience in handling Job related tasks
Finance Summer 2026 Intern - Richmond, VA Applicants are expected to have a solid experience in handling VA related tasks
Electrician Applicants are expected to have a solid experience in handling Job related tasks
Facilities Management - Sourcing and Performance Analyst Intern Applicants are expected to have a solid experience in handling Job related tasks
Manager - Investment Finance Applicants are expected to have a solid experience in handling Job related tasks
Project Lead Applicants are expected to have a solid experience in handling Job related tasks
Technologies Summer 2026 Internship - Charlotte, NC Applicants are expected to have a solid experience in handling NC related tasks
Move Manager Applicants are expected to have a solid experience in handling Job related tasks
Investment Advisor Applicants are expected to have a solid experience in handling Job related tasks
Accountant Applicants are expected to have a solid experience in handling Job related tasks
Facilities Project Management Team Lead Applicants are expected to have a solid experience in handling Job related tasks
Assistant Soft Service Manager Applicants are expected to have a solid experience in handling Job related tasks
Mech & Robotics Tech Applicants are expected to have a solid experience in handling Job related tasks
Maintenance Manager Applicants are expected to have a solid experience in handling Job related tasks
Industrial Property Associate Applicants are expected to have a solid experience in handling Job related tasks
3rd Shift Facilities Operations Manager Applicants are expected to have a solid experience in handling Job related tasks