Customer Care Representative job opportunity at Medtronic plc.

Home Jobs In Philippines Tag: Job Customer Care Representative position at Medtronic plc


DateMore Than 30 Days Ago bot
Medtronic plc Customer Care Representative
Experience: 2-years
Pattern: full-time
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degreeVocational
loacation Taguig City, National Capital Region, Philippines, Philippines
loacation Taguig City, N..........Philippines

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Medtronic is a market leader, and our expanding portfolio delivers measurable clinical and economic value – and opens doors. With a passion for helping patients and a commercial mindset, you will make a significant difference together with Medtronic! Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations. This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care. Responsibilities may include the following and other duties may be assigned: Solid understanding of transactional and general SAP activities, Salesforce.com, Sharepoint, etc.  Processes standard purchase orders from all internal and external customers via phone, fax, email, hand delivered, and system generated, into the SAP order entry system for shipment and invoicing Responsible for data management, archiving and updating of purchase order, emails and customer information  Manages purchase order recognition, sorting, recording and distribution Performs unclean and same day order entry analysis. Executes and troubleshoots Supply Chain transactions using SAP and other tools in order to perform day-today activities Performs Inventory Sharing within the region Handles and coordinates urgent overnight deliveries, returns and replacements  Performs Backorder/Backlog Management activities such as demand matching, checking of inventory, and allocation of stocks Responsible for orders to be received at the warehouse for next day delivery  Drives and maximizes revenue recognition within the assigned hospital and customer orders.  Required Knowledge and Experience: Completed at least 2 years in College, Vocational, or Bachelor’s Degree in any field  Minimum 4 years related experience. Fresh graduates with high learning agility may be considered  Proficiency in SAP R/3, MS Office Tools – MS Outlook; Excel, Word, Share point, SFDC Some out of hours work will be required Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.   We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.   This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.  We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here    

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