Workplace Experience Lead job opportunity at JLL.

Home Jobs In India Tag: Job Workplace Experience Lead position at JLL


DateMore Than 30 Days Ago bot
JLL Workplace Experience Lead
Experience: 10-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeMBA
loacation Hyderabad, TS, India
loacation Hyderabad, TS....India

JLL empowers you to shape a brighter way .   Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Reporting: Account Director Key stakeholders: IFM Direct Reports: Team consisting of Community Manager/ Workplace Experience Manager/ Floor Ambassador/ Reception Team Operational Excellence Joins and supports assigned account team as a variable resource and carries out duties as identified in the service agreement Ensures operational excellence in day-to-day service delivery including the development of playbooks and programs which improve the efficiency and effectiveness, performance, quality, safety and risk for our clients Support the existing account team who are assigned to HX roles (to include: reception, mail, ambassadors, meeting/event and AV) Liaison with 3rd party suppliers in the delivery of services aligned with experience programs Oversees implementation of experience focused services on the accounts, developing programs, tools and processes while integrating the underlying services Establishes performance metrics aligned with client goals to optimize the experience and adjust service delivery Contributes to the overall technology roadmap, in support of JLL’s digital drive initiatives Engages in a culture of continuous improvement and innovation by leveraging business intelligence, adopting and participating in the development of best practices at the platform level including new tools, process re-engineering and other ideas that provide service delivery efficiencies Perform additional job duties, as requested by account team Performance objectives Works collaboratively with account teams and clients to understand their overall Human Experience goals and objectives and creates comprehensive strategies that enhance employee engagement, increase productivity and attract and retain talent Develops proposals and solutions that drive results for our clients and JLL Builds meaningful lasting relationships with the JLL team and our clients to promote confidence, innovation and best practices Leads internal / external meetings, client workshops and visioning sessions Acts as a resource and subject matter expert client sharing industry expertise, best practices and thought leadership Perpetuate a culture of hospitality by developing and delivering training programs that empower the team to deliver exceptional experiences for our client’s employees and guests Work with other HX platform resources to identify account opportunities Quickly gathers client requirements and develops comprehensive proposals with clear, articulate, and winning value propositions for presentation to existing clients Maintains a thorough knowledge of the competitive environment and articulates JLL’s value proposition Participates in client workshops and solution sessions as needed Key skills Bachelor’s degree 7-10 years prior experience in Hospitality, Soft Services and / or Operations.  Knowledge of commercial real estate and hospitality industry preferred Proven leadership skills with the ability to manage competing priorities and deliver results in a fast-paced environment Self-directed with a high energy level, track record of initiative, integrity and good judgement Ability to present in front of many different types of clients and flexibility with presentation style Highly collaborative approach to business with strong interpersonal skills and the ability to influence others Ability to gather data, assess situations and quickly develop solutions with a strong analytical/financial aptitude Excellent verbal and written communication skills with the ability to communicate in a clear, concise professional manner Demonstrated ability to achieve results through team members, in a heavily matrixed organization, without direct management responsibility Proficient skills in Microsoft Office (Excel, Word, PowerPoint, Visio and Outlook). Must be able to travel up to 30%   Location: On-site –Hyderabad, TS Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Other Ai Matches

Facilities Coordinator (Part Time) Applicants are expected to have a solid experience in handling Job related tasks
Assistant Facilities Manager Applicants are expected to have a solid experience in handling Job related tasks
Operating Engineer S3 Applicants are expected to have a solid experience in handling Job related tasks
Sr. Mech & Robotics Tech Applicants are expected to have a solid experience in handling Job related tasks
Administrative Assistant Applicants are expected to have a solid experience in handling Job related tasks
Occupancy Planner Applicants are expected to have a solid experience in handling Job related tasks
Fan Coil Maintenance Engineer Applicants are expected to have a solid experience in handling Job related tasks
Senior Manager, Operations Technology Strategy – Business Excellence &Transformation Applicants are expected to have a solid experience in handling Operations Technology Strategy – Business Excellence &Transformation related tasks
Senior Technical services coordinator Applicants are expected to have a solid experience in handling Job related tasks
Vice President, Capital Markets - Office & Retail Applicants are expected to have a solid experience in handling Capital Markets - Office & Retail related tasks
Facilities Operative Applicants are expected to have a solid experience in handling Job related tasks
Recruiter Applicants are expected to have a solid experience in handling Job related tasks
Senior Leasing Administrator Applicants are expected to have a solid experience in handling Job related tasks
Mech & Robotics Tech Applicants are expected to have a solid experience in handling Job related tasks
Senior Payroll Specialist Wage Tax (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Program Manager Applicants are expected to have a solid experience in handling Job related tasks
Consultant(e) en Immobilier Industriel et Logistique - Plessis Robinson F/H Applicants are expected to have a solid experience in handling Job related tasks
HVAC/Chiller Technician Applicants are expected to have a solid experience in handling Job related tasks
Manager - Tenant Applicants are expected to have a solid experience in handling Job related tasks
Building Maintenance Technician Applicants are expected to have a solid experience in handling Job related tasks
Mechatronics and Robotics Apprentice Applicants are expected to have a solid experience in handling Job related tasks
Contracts Supervisor Applicants are expected to have a solid experience in handling Job related tasks
Tenancy Executive Applicants are expected to have a solid experience in handling Job related tasks