ハードサービスエンジニア（設備管理） position at JLL.| Japan

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JLL ハードサービスエンジニア（設備管理）

Experience: General

Pattern: full-time

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Diploma

Tokyo, Japan....Japan

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. 【職務概要】サイトにおける技術的問題の窓口として、施設サービス提供全体の技術的責任担当していただきます。この役割では、エンジニアリングおよび保守サービスを管理し、契約書および財務・業績指標、SLA（サービス品質保証）に従ったサービス提供を行います。〇サイト運営管理（ベンダー管理を含む）・施設および施設の重要業務をサポートする電気・機械設備の運転状況の監視・各システムの運転状況を分析し、問題や故障の原因を特定し、必要に応じて対応する・チームの他のメンバーと協力して、管理契約で定められたすべての重要業績評価指標を達成する・すべてのサイト施設の運営、保守、および電気、機械、化学、防火システムと機器等の管理活動が、安全かつ効率的に実施され、クライアント、JLLおよび政府の方針と要件に準拠していることを確保する・クライアントのコスト削減を支援するエネルギー管理・すべてのベンダーを管理し、予定されたすべての機器の技術的・安全監査/保守修理を実施する・FMおよびヘルプデスク担当者と協力して、予防保守が実施できるよう機器のオフライン化をスケジュールする・クライアントに対し、常に技術的問題に対する解決策を提供する・サイトの計画的予防管理プログラムを実施する〇クライアント/ステークホルダー管理〇財務および商業管理・サイトの財務運営が目標と管理要件を満たしていることを管理する・支払手続きが常に守られていることを確認するため、財務プロセスを管理・監視する・すべての契約が適正なコストでJLLの規範に沿って提供されることを確保する〇健康安全管理サイトで作業を行う前に、安全作業方法声明書（SWMS）のレビューに参加するサイトが常に安全な状態であることを確認し、関連する問題を提起するハードサービスエンジニアは以下の能力を示します：・優れた技術的問題解決能力の知識とスキル・HVAC、機械、電気、消防システムへの知見を含む知識とスキル・業務範囲（SOW）に精通し、クライアント満足度、中断のないサイト運営、サービス向上の実現においてポスト施設マネージャーを支援する・Excel、Word、PowerPointなどのMSアプリケーションに習熟している【必須（MUST）】事業用不動産（オフィスビル、商業施設、工場、データセンター等）における、4年以上の設備管理（ハードサービス）実務経験電気設備、空調（HVAC）、給排水衛生、消防設備のいずれか複数に関する専門知識と、実践的なトラブルシューティング経験技術仕様の調整、SLA（サービス品質保証）に基づいた業務実行年間保守計画（PPM）の策定および実行管理の経験【歓迎（WANT）】外交環境での勤務経験または能力 BEMS（ビルエネルギー管理システム）の運用や、省エネルギーに関する改善提案・実行の経験機械・電気・建築の一部知識があれば尚可基礎英語力あれば尚良第三種電気主任技術者などの関係する資格をお持ちの方雇用形態：正社員勤務地：東京都千代田区喫煙ポリシー：構内禁煙（指定喫煙所あり）勤務時間：9:00～18:00（クライアント先の勤務時間に応じる）フレックスタイム制：コアタイム制適用リモートワーク：不可。出社必須休日：週休2日制（日本のカレンダーに準拠）基本年俸：5,000,000円～7,500,000円（上記は目安であり、最終金額は面接後のスキル・コミュニケーション能力評価に基づき決定）残業代：込み。基本年収には固定残業代（月30時間相当）が含まれます。募集人数：1名面接回数：2～3回 Reporting Relationship Direct Manager: Post Facilities Manager Responsible for: Individual contribution to support site team Responsibilities The Hard Service Engineer will be responsible for: Site Operation Management (including vendor management) Monitoring operation of electrical and mechanical equipment supporting the facility and facility’s critical operations Analysing the operation of the various systems to determine the cause of any problem / malfunctions and take corrective action as required Working with other members of the team to meet all key performance indicators as set out in the management contract Ensuring all site facilities operations, maintenance and management activities of the electrical, mechanical, chemical, fire protection systems and equipment, etc., are performed in a safe and efficient manner and comply with the client, JLL and governmental policies and requirements Energy management programs to assist the client to reduce cost and eliminate waste Managing all vendors effectively and to carry out technical and safety audits/maintenance and repairs for all equipment as scheduled Developing engineering service delivery standards with the assistance from JLL’s EOS Platform Understanding and adhering to the site’s Critical Environment Management procedures Working with Post FM and Helpdesk personnel to schedule equipment to be taken off line so that preventative maintenance can be performed Providing viable solutions for technical issues to the client at all times Implementing the Planned Preventive Management Program for the site Providing input for minor projects and coordinate with vendors from commencement to completion while working with the Programme Director Assisting the Digital Performance & Quality Lead in conducting compliance reviews as directed Conducting site training and support aimed at expanding the capabilities of the Operations staff Administering the JLL 360 program for PPM on site Client/Stakeholder Management Manage hard service team member to deliver excellent customer service to meet client’s onsite expectations Manage the procedures to ensure service delivery meets contractual obligations and standards and client expectations Finance and Commercial Management Managing site’s financial operations are meeting targets and control requirements Managing and monitor financial processes to ensure account payable procedures are always followed Ensuring that all contracts are professionally delivered at the right cost and in line with the JLL Code of Ethics Health and Safety Management Managing in review of Safe Work Method Statements (SWMS) prior to works being under-taken on site Making sure that site is always in safe condition and raising any issues related Core Competencies The Hard Service Engineer will demonstrate the following competencies: Excellent technical troubleshooting knowledge and skills Special knowledge and skills including exposure to HVAC, mechanical, electrical and fire systems Be familiar with the Scope of Work (SOW) and assist Post Facilities Manager in the delivery of Client Satisfaction, Uninterrupted site operation and continuously improving services under FCDO policies Proficient in MS Applications such as Excel, Word and PowerPoint Fluent Japanese only Communicate effectively orally and in writing Team player, motivate and engage with colleagues Client focus & relationship management Problem solving and strategic thinking skills Security clearance Experience University degree or professional qualification in engineering/facilities management Minimum of four (4) years of experience in facilities, property management, hospitality or related field Experience in incident managing and reporting Experience in vendor management and procurement Experience in or capability of working in a diplomatic environment Basic English is welcome to have Employment Type: Contract Employee or Full time permanent Work Location: Chiyoda-ku, Tokyo Smoking Policy: No smoking on premises (designated smoking areas available) Working Hours: 9:00 AM to 6:00 PM (hours may vary when working at client sites) Flexible Work Hours: Core hours apply Remote Work: On-site attendance required (Remote work requests require consultation) Holidays: Two days off per week (Follows Japanese calendar) Base Annual Salary: ¥5,000,000 - ¥7,500,000 (The above is an estimate only; the final amount will be determined after the interview based on skills and communication abilities) Overtime Pay: Included. Fixed overtime pay (equivalent to 30 hours per month) is included in the base annual salary. Number of Openings: 1 Number of interviews: From 2 to 3 Location: On-site –Tokyo, Japan If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

ハードサービスエンジニア（設備管理） job opportunity at JLL.

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