Director, Occupancy Planning & Management position at JLL.| Costa Rica

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JLL Director, Occupancy Planning & Management

Experience: General

Pattern: full-time

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San Jose,CRI....Costa Rica

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Drive strategic occupancy excellence as a Senior Occupancy Planner with JLL, where you'll provide comprehensive occupancy planning expertise leveraging deep understanding of client space supply and demand to develop sophisticated scenario and occupancy plans across diverse client portfolios. You'll serve as a Subject Matter Expert in workplace programs using data-driven solutions to increase productivity while modeling superior client relationship management and strategic thinking as a leader within the Occupancy Planning and account teams. This role positions you at the center of corporate real estate strategy, where your expertise in space utilization methods, forecasting, and policy enforcement will directly impact portfolio optimization and workplace transformation initiatives. Your strategic leadership will contribute to JLL's occupancy planning excellence while you foster critical relationships across organizational levels, manage complex planning scenarios, and drive innovative solutions that maximize space utilization and support business growth objectives. What your day-to-day will look like: Manage development of comprehensive occupancy plans, sequence group-level and individual moves, and resolve planning issues identified during client planning sessions while ensuring alignment with corporate guidelines and space maximization Foster critical relationships with Corporate Real Estate, Business Unit leadership, Corporate Finance, Project Management, Move Coordination, and Facility Management teams to gather forecasts, resolve discrepancies, and coordinate strategic initiatives Recommend, educate, and enforce space policies, standards, procedures, and protocols while notifying clients of customer-requested exceptions and assisting in developing site-specific Planning Strategies with Senior Leadership Collect headcount forecasts from Business Unit leadership, gather top-down projections from Corporate Finance, and reconcile discrepancies between group-level numbers ensuring accurate demand planning across locations Present space utilization data to organizational leadership, identify space requirements, prepare project status reports on actual versus projected seat demand, and forecast inventory changes at building levels Review planning strategies driving construction projects, support project implementation, coordinate with move teams for migration plans, and conduct facility audits ensuring seamless execution Collaborate with occupancy planning team members to develop portfolio strategy plans across separate locations while maintaining consistency in planning approaches and service delivery excellence Required Qualifications: Bachelor's degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field preferred with proven ability to lead through influence and demonstrate strategic thinking capabilities Expert-level data analytical skills with ability to articulate compelling stories through data while maintaining attention to detail and accuracy, particularly with numbers and spatial creativity concepts Advanced Microsoft Excel skills including pivot tables, vlookups, and cell calculations with proficiency in Microsoft Office Suite, PowerPoint presentation development, and CAFM/IWMS software experience Excellent written and verbal communication skills with strong interpersonal abilities to understand complex ideas, communicate effectively across organizational levels, and interact with executive-level external and internal clients Highly organized with demonstrated high-level performance in project budgeting and scheduling, ability to work independently, multi-task, and manage time effectively while reorganizing schedules for changing team needs Capability to think strategically, simplify complex situations, see big picture perspectives, and drive results while thriving on change with appetite for innovation and proactive solution development Working knowledge of occupancy utilization, office design principles, and workplace trends such as mobile or collaborative workplace environments with understanding of space planning fundamentals Preferred Qualifications: Extensive background in corporate real estate, facility management, or workplace strategy with deep understanding of occupancy optimization, space planning methodologies, and industry best practices Experience leading workplace transformation initiatives, implementing flexible work programs, or supporting organizational change management related to space and occupancy planning Proficiency with business intelligence platforms, advanced analytics tools, or specialized space planning software that enhance data visualization and strategic decision-making capabilities Proven track record managing executive-level client relationships, supporting account growth, or leading cross-functional teams in complex corporate environments Experience with budget management, cost-benefit analysis, or financial modeling related to real estate portfolio optimization and capital planning decisions Professional certifications in facility management (FMP), project management (PMP), or related disciplines with active participation in industry organizations (IFMA, CoreNet Global) demonstrating commitment to continuous learning Location: On-site –San Jose,CRI If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Director, Occupancy Planning & Management job opportunity at JLL.

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