Director, Business Operational Excellence job opportunity at Ciena Corporation.

Home Jobs In Canada Tag: Business Operational Excellence Director, Business Operational Excellence position at Ciena Corporation


DateMore Than 30 Days Ago bot
Ciena Corporation Director, Business Operational Excellence
Experience: 10-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Business Operational Excellence

Copy Link Report
degreeOND
loacation Ottawa, Canada
loacation Ottawa....Canada

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute Serve as a trusted advisor to the VP and GCC Leadership Team, aligning operational priorities with organizational goals and driving strategic leadership initiatives. Supported by your Business Operations team, you will lead the operating cadence of the organization, managing financial and non-financial performance metrics and reporting on annual, quarterly, and monthly bases. Oversee strategic business initiatives from development through execution, including program management for critical initiatives and organizational change management through the Transformation Board. Foster a culture of continuous improvement by introducing AI and automation to streamline processes and optimize GCC workflows. Lead workforce planning, including capacity modeling, headcount planning, and budget management, ensuring alignment with strategic outlooks and organizational priorities. Manage financial operations, including vendor expense budgets, partnering with FP&A functions to ensure compliance, accuracy, and operational efficiency. Develop and maintain dashboards and reporting tools for visibility into key metrics, enabling data-driven decision-making and near real-time availability. Oversee Quality Management and Knowledge Management practices to enhance GCC staff efficiency and customer self-service capabilities. This role requires a hybrid work model. Candidates located within a reasonable distance of a Ciena office must be willing to work from the office 60% to 80% of the time. Flexibility will be considered based on individual circumstances and business needs. The Must Haves Bachelor’s degree (BS/BA) in a relevant field or equivalent experience; advanced degree preferred. 10+ years of experience in business operations, with proven financial expertise in fast-paced, high-growth environments. Demonstrated people management experience, including leading teams, fostering collaboration, and driving alignment across organizational levels, geographies, and cultures. Advanced proficiency in tools like Excel for managing complex data sets and financial analysis. Exceptional analytical and technical skills, with the ability to manage ambiguity and prioritize effectively. Strong presentation and communication skills, capable of influencing and collaborating across organizational levels. Proven track record of strategic thinking and aligning operational priorities with organizational objectives. Nice to Haves Experience introducing AI and automation to streamline processes. Expertise in managing multi-million-dollar vendor expense budgets and partnering with FP&A functions. Familiarity with Business Continuity Planning (BCP) to ensure organizational resilience. Ability to create and manage communications content for presentations, All Hands meetings, and leadership sessions. Experience fostering collaboration across diverse functions, geographies, and cultures. Demonstrated ability to handle highly sensitive information with discretion and professionalism. Above-average knowledge of tools such as Anaplan, Workday, Oracle, Salesforce, Microsoft 365 (particularly PowerPoint) and to a lesser extent Kantata. Comfort in dealing with large amounts of data is highly beneficial. Familiarity with data-driven tools and workflows is advantageous. #LI-BS1 Pay Range The annual pay range for this position in Canada is C$138,600- C$221,400. The annual pay range for this position in US is $156,300- $249,700. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our   Talent Community   to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Other Ai Matches

remote-jobserver Remote
Sales Leader, North America’s Tier 1 Communication Service Providers Applicants are expected to have a solid experience in handling North America’s Tier 1 Communication Service Providers related tasks
remote-jobserver Remote
Vulnerability Management Analyst Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Senior Associate, Global Technical Support Applicants are expected to have a solid experience in handling Global Technical Support related tasks
remote-jobserver Remote
Consultant, Sales Engineer Applicants are expected to have a solid experience in handling Sales Engineer related tasks
Specialist, Global Technical Support Applicants are expected to have a solid experience in handling Global Technical Support related tasks
Software Security Engineer Applicants are expected to have a solid experience in handling Job related tasks
Senior Golang Developer- Cloud & Kubernetes Applicants are expected to have a solid experience in handling Job related tasks
RLS Photonics Software Engineer - New Grad 2026 Applicants are expected to have a solid experience in handling Job related tasks
Project Manager Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Analyst - IT Applications Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Global Field Quality Leader Americas Applicants are expected to have a solid experience in handling Job related tasks
Director of Supply Chain Data Solutions Applicants are expected to have a solid experience in handling Job related tasks
Specialist, Customer Order Fulfillment Applicants are expected to have a solid experience in handling Customer Order Fulfillment related tasks
Software Engineer – Performance and Test Automation New Grad Applicants are expected to have a solid experience in handling Job related tasks
Senior Associate, People Services /benefits administration Applicants are expected to have a solid experience in handling People Services /benefits administration related tasks
Digital Platforms & Innovation – Program Manager Applicants are expected to have a solid experience in handling Job related tasks
Java Developer - ASIC, Ottawa - On-Site Applicants are expected to have a solid experience in handling Ottawa - On-Site related tasks
Content Strategist Applicants are expected to have a solid experience in handling Job related tasks
Chief Information Officer Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Optical Systems Product Line Manager Applicants are expected to have a solid experience in handling Job related tasks
Senior Optical Solutions Sales Engineer Applicants are expected to have a solid experience in handling Job related tasks
Specialist, Global Technical Support Applicants are expected to have a solid experience in handling Global Technical Support related tasks
Software Engineer system - C/C++ Developer Applicants are expected to have a solid experience in handling Job related tasks