ANALISTA DE COBRANZA job opportunity at World Vision International.

Home Jobs In Mexico Tag: Job ANALISTA DE COBRANZA position at World Vision International


DateMore Than 30 Days Ago bot
World Vision International ANALISTA DE COBRANZA
Experience: Highly Experienced
Pattern: full-time
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loacation VisionFund Head Office, Mexico, Mexico
loacation VisionFund Hea..........Mexico

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories! Key Responsibilities: Funciones principales Administración y parametrización del sistema Monitoreo en el sistema de cobranza con las reglas de negocio para segmentación de cartera, niveles de mora, buckets, scoring de riesgo y políticas de asignación automática. Parametrizar y mantener los flujos de cobranza desde etapa preventiva hasta judicial dentro del sistema: negociación, visitas, llamadas, generación de correspondencia, Gestionar la asignación automática de cartera a Asesores, gestores internos o despachos externos, según criterios definidos (mora, saldo, segmento, canal) Gestionar integraciones del sistema con otros módulos o herramientas (CRM, campañas, notificaciones, reportes) Definición y seguimiento de estrategias de cobranza Diseñar y parametrizar estrategias  para recuperación de cartera vigente,  vencida, cartera castigada, negociación de acuerdos de pago y contención de mora Establecer segmentaciones de cartera por variables relevantes (producto, tiempo de mora, cliente, canal) en el sistema para direccionar acciones de cobranza (visitas, llamadas, SMS, correos). Monitorear efectividad de las estrategias (tasa de contacto, promesas de pago, acuerdos cumplidos, recuperación) a través de los reportes del sistema y proponer ajustes. Asignación, control y auditoría de cartera Asegurar que la cartera sea asignada oportunamente a los gestores correctos según los criterios definidos (zona, experiencia, producto, nivel de mora). Generar reportes periódicos del estado de asignación, productividad por asesor,gestor, tiempos de gestión, cartera sin gestión, etc. Reportes, análisis y mejora continua Generar dashboards, reportes y análisis usando los datos del sistema  (recuperación, morosidad, rentabilidad de cartera, ciclos de cobro) para presentar a la dirección. Documentar los procesos, parametrizaciones, cambios en el sistema (versiones, ajustes de reglas) y capacitar a usuarios clave sobre su uso. Participar en la mejora continua del sistema : proponer nuevas funcionalidades, optimizaciones, integración con nuevos canales o automatizaciones. Applicant Types Accepted: Local Applicants Only

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