Service Administrator job opportunity at Carrier Global.

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DateMore Than 30 Days Ago bot
Carrier Global Service Administrator
Experience: General
Pattern: full-time
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degreeGeneral
loacation LOC7007: Unit 17/65 Edward Street, Osborne Park, 6017, Australia, Australia
loacation LOC7007: Unit ..........Australia

Build a career with confidence! Carrier, a global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. The role The Service Administrator is crucial in providing comprehensive support to the Service Department and delivering exceptional customer service to external and internal clients. As the primary communication link between customers and the broader team, the Service Administrator ensures efficient coordination, advanced scheduling, and smooth service operations administration.  Key responsibilities Manage the process of deliverable jobs from creation to completion stage using the ERP systems Manage data entry of contracts – contract renewals, new contracts, warranty creations Ensure costs and expenses are treated with restraint and in line with Company expectations and operating budgets Managing process for vendor invoices and submitting to Accounts Payable for payment Collaborate with Service Managers to plan and schedule day-to-day operations of Technicians, ensuring timely service delivery as per contractual commitments. Utilise the Service ERP system to manage service jobs, including breakdown service repairs, agreement maintenance, projects and quoted work, from creation to completion. Act as the primary point of contact for Technicians, promptly addressing their issues and coordinating resolutions with the Service Manager, including vehicle, tool, equipment, and parts requirements. Requirements: As a minimum you must have: Previous experience in an administration or coordination role Experience using SAP is highly desirable Ability to multi-task and prioritise tasks according to business priorities  Intermediate computer skills and high level of attention to detail Exceptional verbal and written communication skills Possess a solution-based mentality and the ability to be adaptable in a fast-paced high pressure environment Exposure to the Building / Construction or Service industry will be highly regarded Previous experience using Salesforce would also be an advantage  Proficiency in data navigation within Excel Benefits Attractive salary package + Full time opportunity Excellent job stability + Ongoing training and development opportunities Inclusive work environment + Supportive management team Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is  The Carrier Way Join us and make a difference. Apply Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice

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