Service Operations and Analytics Manager job opportunity at Carrier Global.

Home Jobs In China Tag: Job Service Operations and Analytics Manager position at Carrier Global


DateMore Than 30 Days Ago bot
Carrier Global Service Operations and Analytics Manager
Experience: 8-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation LOC3460: 6F-15F, Building A, New Bund World Trade Center(1), No.4, Lane 255 Dongyu Rd, Pudong District, Shanghai, China, China
loacation LOC3460: 6F-15..........China

Build a career with confidence   Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. Job Description: Manage the service growth initiatives and governance supporting the growth leader. Coordinate resource planning and capability development across zones, identify best practices and design targeted training programs to enhance Mod and Upgrade selling, application engineering, and project management capabilities. Promote adoption of digital tools and standardized processes across zones, drive operational excellence through process optimization and change management. Develop and deploy tools and dashboards to provide visibility into key Service and Aftermarket metrics (pipeline, win rate, orders, sales, margin, digital tool adoption, sales productivity etc ). Establish performance tracking processes, monitor KPIs, and deliver regular updates and actionable insights to leadership. Partner with zone teams to identify pain points and leverage analytics to drive proactive improvement initiatives. Own the formal escalation process for revenue-critical issues, ensuring timely resolution and accountability. Minimum Requirements: Requires advanced knowledge obtained through a University degree, combined with experience. A minimum of 8 years prior relevant experience Strong data analytics skills, able to develop insights from multiple data sources Proven communication and interpersonal skills, at all levels of the organization. Fluent in English and Chinese, written and verbal Collaborative; team player able to work closely with global service and region service teams; open to sharing information and best practices with the team Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Other Ai Matches

Area Sales Manager Applicants are expected to have a solid experience in handling Job related tasks
Director – National Sales Applicants are expected to have a solid experience in handling Job related tasks
Duales Studium Ingenieurwesen - Maschinenbau - Technische Gebäudeausrüstung B.Eng. 2026 (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Auszubildende (m/w/d) zum Mechatroniker für Klima- und Kältetechnik Applicants are expected to have a solid experience in handling Job related tasks
Messingenieur (m/w/d) Elektromagnetische Verträglichkeit Applicants are expected to have a solid experience in handling Job related tasks
Manager Commercial Growth & Marketing (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
MDM Ops Sr.Analyst Applicants are expected to have a solid experience in handling Job related tasks
Building Automation Specialist - Automated Logic Applicants are expected to have a solid experience in handling Job related tasks
Servicetechniker im Außendienst (m/w/d) – Deutschlandweit Applicants are expected to have a solid experience in handling Job related tasks
Verkaufsberater Bremen (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Elektro-Konstrukteur EPLAN (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Senior Manager, HR Analytics Business Partner Applicants are expected to have a solid experience in handling HR Analytics Business Partner related tasks
Sales Engineer Applicants are expected to have a solid experience in handling Job related tasks
Funzionario di vendita - Piacenza Applicants are expected to have a solid experience in handling Job related tasks
Service manager Applicants are expected to have a solid experience in handling Job related tasks
Auszubildende (m/w/d) zum Mechatroniker für Klima- und Kältetechnik Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative Applicants are expected to have a solid experience in handling Job related tasks
Materials Planner Applicants are expected to have a solid experience in handling Job related tasks
Project Manager - Neuanlagen Applicants are expected to have a solid experience in handling Job related tasks
Monteur Transicold Noordwijk Applicants are expected to have a solid experience in handling Job related tasks
North America Truck Trailer Controller Applicants are expected to have a solid experience in handling Job related tasks
Principal Mechanical Engineer – HVAC Applicants are expected to have a solid experience in handling Job related tasks
Sales Engineer, Mod Applicants are expected to have a solid experience in handling Mod related tasks