Commercial HVAC - Service Manager job opportunity at Carrier Global.

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DateMore Than 30 Days Ago bot
Carrier Global Commercial HVAC - Service Manager
Experience: 5-years
Pattern: full-time
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loacation CAN16: CCS-Jamesburg, 1095 Cranbury South River Road, Jamesburg, NJ, 08831 USA, United States Of America
loacation CAN16: CCS-Jam..........United States Of America

About Carrier Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.   About this role   Carrier Commercial Service has an opening for an experienced HVAC Commercial Service Manager for our New Jersey Market. This position has profit and loss responsibility for a multi-million dollar service branch and is responsible for growing market share of the Carrier Commercial Service business. The Service Manager will lead field technicians and operations professionals to efficiently execute planned maintenance, repair, overhaul and installation projects in an effort to exceed the expectations of our customers and meet revenue and margin targets.  The ideal candidate should have a strong understanding of the commercial air conditioning business including but not limited to relationship management, talent development, field operations, and safety.  Key Responsibilities:   Customer engagement – ride-along with technicians to customer sites, expand relationship with sales support team, contact customers, facilitate and respond to issues or complaints  Direct connection to the Techs, WFP and tech acquirement, Union connection, onboarding  Maintain relationship with Union  SME for tech quoting and drive the ops selling charge  1:1’s and connect meetings – Pulse and culture  Training and development schedule, onsite training.  EHS team lead – lead safety trainings  Fleet, Image, Site visits, jobsite QA.  Opportunity development and oversite  Site visits  Work with the Service Coordinator on schedule  Productive and non-productive planning  PM Plan review for renewals and new contracts with the Contracts Spec  Daily time entry approval, weekly payroll approval and issue resolution  Warranty support and involvement, ROLE and Technical engagement  Every site visit must have a site inspection  First point-of-contact with technician for issues on job site / daily resolution  Assist with mid-month and monthly service financial forecasting  Required Qualifications:   High School Diploma/GED  Clean and valid driver’s license  5+ years of Commercial Service experience     Preferred Qualifications   5+ years of Commercial Service Management experience  Bachelor's degree in Business Management, Engineering preferred  Strong technical acumen and experience  Strong HVAC product and systems knowledge  Customer relationship management  Knowledge of safe work methods and practices  Technical aptitude with knowledge of local building codes and an ability to use resources at hand to develop solutions  Good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook, and ability to navigate SalesForce.com, ServiceMax, ERP, and other business applications     Benefits Employees are eligible for benefits, including: Health Care benefits: Medical, Dental, Vision; wellness incentives Retirement benefits Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation  Disability: Short-term and long-term disability  Life Insurance and Accidental Death and Dismemberment  Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account  Tuition Assistance  To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate   The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.   This position may be entitled to short-term cash incentives, subject to plan requirements.   Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Applications will be accepted for at least 3 days from Job Posting Date.   Job Posting Date: 01/12/2025 Pay Range: $98,750.00-$138,250.00 Benefits available https://www.corporate.carrier.com/careers/work-with-us/   Applications are ongoing   Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.   Job Applicant's Privacy Notice : Click on this link to read the Job Applicant's Privacy Notice

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