Technical Support Representative job opportunity at KION Group.

Home Jobs In United States Of America Tag: Job Technical Support Representative position at KION Group


DateMore Than 30 Days Ago bot
KION Group Technical Support Representative
Experience: 5-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeAssociate
loacation Summerville, SC, United States, United States Of America
loacation Summerville, S..........United States Of America

As a member of the KION product support team, representatives are responsible to provide telephone, email, technical helpdesk, and in-person service technical support for the complete KION North America product range. Occasional travel will be required to resolve technical issues. Responses to inquiries are expected to be prompt, accurate and delivered in a professional manner. This position is based in Summerville, SC. We offer: Essential Duties and Responsibilities: Provide informative and accurate after sale service support and technical advice to the dealer network, by telephone, correspondence, and site visits regarding the proper operation, maintenance, troubleshooting and repair of industrial material handling equipment Answer and return phone calls, emails, and other requests for information Perform diagnostic tests in the field and via remote access, analyze data and direct repair steps Accurately document and record support requests and directions given in designated information systems Provide technical support to internal groups, e.g. engineering, warranty, technical publications, regional product support managers. Assist the service technical training team in development of on-line and classroom training courses. . Tasks and Qualifications: Qualifications: Minimum of 5 years’ experience in the hands-on service and repair of industrial trucks and/or automotive EV field. Must have very strong skills in DC and AC electrical systems diagnosis and repair  Must have strong skills in hydraulic and hydrostatic system diagnosis and repair  Must be able to read engineering drawings, electrical and hydraulic schematics Must be able to work in a very fast paced setting and maintain a positive attitude under pressure Must be able to work in a group setting and freely share information Must have exceptional communication skills and strong computer skills in Microsoft Office and experience using diagnostic software. Willing and able to travel on occasion Customer service experience and service training experience is a plus Bi-lingual Spanish a plus Education: Associate’s degree or related experience preferred Supervisor Responsibilities: None #LI-AP1

Other Ai Matches

Servicetechniker Flurförderzeuge Raum Linthebene (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
SAP Test Lead Applicants are expected to have a solid experience in handling Job related tasks
Senior Software Engineer Applicants are expected to have a solid experience in handling Job related tasks
RFP Specialist Applicants are expected to have a solid experience in handling Job related tasks
Project Sales Applicants are expected to have a solid experience in handling Job related tasks
Servicetechniker Flurförderzeuge Raum Mittelland / LU, AG, SO (m/w/d) Applicants are expected to have a solid experience in handling AG, SO (m/w/d) related tasks
Senior Product Manager, Fixed Case and Tote Storage (m/w/d) Applicants are expected to have a solid experience in handling Fixed Case and Tote Storage (m/w/d) related tasks
Resident Maintenance Assistant Site Manager (Plainville, CT) Applicants are expected to have a solid experience in handling CT) related tasks
SAP BW/HANA Specialist Applicants are expected to have a solid experience in handling Job related tasks
STILL UK Area Sales Manager Applicants are expected to have a solid experience in handling Job related tasks
Field Service Engineer Applicants are expected to have a solid experience in handling Job related tasks
Sales Manager Applicants are expected to have a solid experience in handling Job related tasks
Systems Integration Manager Applicants are expected to have a solid experience in handling Job related tasks
TECNICO/A ASSISTENZA CARRELLI ELEVATORI PRESSO CLIENTI _ TRENTO e BOLZANO Applicants are expected to have a solid experience in handling Job related tasks
Consulting Manager Applicants are expected to have a solid experience in handling Job related tasks
Parts Administration Specialist-Branch Applicants are expected to have a solid experience in handling Job related tasks
TECNICO/A OFFICINA MANUTENZIONE CARRELLI ELEVATORI _Sede di lavoro SAN GIULIANO MILANESE (MI) Applicants are expected to have a solid experience in handling Job related tasks
Senior Technical Training Specialist Applicants are expected to have a solid experience in handling Job related tasks
Advanced Parts Administration Specialist-Branch Applicants are expected to have a solid experience in handling Job related tasks
Resident Engineer Applicants are expected to have a solid experience in handling Job related tasks
Technical Sales Engineer / Konstruktionsingenieur - Customized Options für Flurförderzeuge (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Mechanical Engineer - Conveyors Applicants are expected to have a solid experience in handling Job related tasks
Técnico Assistência Técnica I Applicants are expected to have a solid experience in handling Job related tasks