The Global Services Service Line Management Leader job opportunity at Hewlett Packard Enterprise.



DateMore Than 30 Days Ago bot
Hewlett Packard Enterprise The Global Services Service Line Management Leader
Experience: General
Pattern: full-time
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loacation Houston, Texas, United States of America, United States Of America
loacation Houston, Texas..........United States Of America

The Global Services Service Line Management Leader    This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description:     The Global Service Line Management Leader is responsible for the operational continuous improvement calendar through defining the right governance to support HPE strategy execution, driving growth, and overseeing the global operational and financial performance of various business service lines. This involves collaborating with regional leaders and executive committees to ensure strategic alignment, innovative service delivery, and high-value customer solutions worldwide. Key duties include developing service standards, fostering innovation, and acting as a senior leader within the organization to guide the service line's vision and profitability. Scope & Core responsibilities Operational Excellence: Ensure best-in-class service delivery, monitor key performance indicators (KPIs), and drive improvements in operational efficiency and quality. Operational Management: Overseeing day-to-day operations to ensure services are delivered efficiently and effectively. Strategic Planning: Developing and implementing strategies to align with organizational goals and vision for the service line. Performance Monitoring: Tracking and interpreting performance targets for quality, activity, workforce, and financial outcomes. Team Leadership: Lead, guide, and motivate cross-functional and multicultural service teams (Direct and indirect reporting lines), fostering a culture of accountability and continuous improvement. Stakeholder Management: Collaborate with senior stakeholders, cross-functional teams, and the leadership team to align service plans with enterprise goals. Service Innovation: Drive innovation in service offerings and operations to meet evolving client needs. Business Development: Support business development opportunities and sales initiatives, providing technical expertise and market insights to identify and pursue new service offerings. Typical duties in practice: Setting Targets: Establishing performance targets and providing context to teams on how their efforts contribute to organizational goals. Mentoring and Development: Coaching and mentoring team members, supporting their career development, and identifying training needs. Process Improvement: Working to optimize service processes, improve efficiency, and introduce innovative solutions, such as assistive technology. Reporting: collaborate with the Capacity, Capability and Analytics group to providing reports to senior leaders on the team's and service's performance and identifying needs for additional support. Key Skills Excellent organizational and time management abilities Proactive, results-oriented, and able to handle multiple projects Exceptional interpersonal skills and ability to collaborate across levels Line management and team development capabilities Driven, with a growth mindset and willingness to support others Understanding of HPE portfolio and Professional Services Delivery main objectives Significant senior management and leadership experience. Excellent communication skills to act as a link between senior leadership and frontline employees. Strong ability to troubleshoot challenges, identify gaps, and implement solutions. Typically requires a degree in a relevant field, such as health, business, or leadership, sometimes with additional management qualifications. Additional Skills: Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Personal Initiative {+ 7 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates Job: Services Job Level: Manager_2      "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 135,000 - 310,500 in Texas The listed salary range reflects base salary. Variable incentives may also be offered." Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.     HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.     No Fees Notice & Recruitment Fraud Disclaimer   It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.   Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors  will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.   The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.

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