Product Manager (SAP) - Business Support Development Department (BSD) job opportunity at Rakuten International.

Home Jobs In Japan Tag: Job Product Manager (SAP) - Business Support Development Department (BSD) position at Rakuten International


DateMore Than 30 Days Ago bot
Rakuten International Product Manager (SAP) - Business Support Development Department (BSD)
Experience: 5-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Tokyo, Japan, Japan
loacation Tokyo, Japan....Japan

Job Description: Department Overview Our team is responsible for the following products in both domestic and overseas markets: - Internal business support systems for our e-commerce platform - Analytics systems for merchant sales - Performance estimation systems for new strategies - Accounting management systems and billing data 　 Position: Why We Hire In the future, we will execute a project to migrate our current SAP ECC6.0 to SAP S/4HANA by the end of 2027. After the service goes live, we aim to achieve maintenance and operations through in-house resources. Therefore, we would like you to join from the development phase on the project to understand the specifications of the new system. 　 Position Details We are seeking a talented and experienced Product Manager to take ownership of our Accounting and Billing system product, specifically focusing on our SAP S/4HANA environment. You will be responsible for understanding complex business requirements and translating them into effective and operational IT plans, leveraging the capabilities of S/4HANA. You will lead projects effectively, ensuring on-time delivery with appropriate quality, while also focusing on continuous improvement and innovation within the S/4HANA landscape. This includes managing the product lifecycle, data migration strategies, and integration with other systems. Responsibilities Maintain Stable Operation and Lead Operations for Accounting and Billing Systems in an SAP S/4HANA Environment:   -Daily system monitoring, performance analysis, bottleneck identification, and proposal of improvements.   -Leading the initial triage, root cause analysis, and recovery efforts during system failures.   -Promoting secondary responses and permanent countermeasures in collaboration with the development team. Lead User Support and Issue Resolution for Business Users:   -Providing prompt and accurate responses and solutions to user inquiries regarding accounting and billing systems (e.g., operation methods, data inconsistencies, business process-related issues).   -Collecting and analyzing user requests and improvement suggestions, and linking them to operational improvements and functional enhancements. Plan, Execute, and Improve Routine Operations:   -Planning and executing routine operational tasks such as monthly/annual closing processes, accounting document consistency checks, and report generation.   -Creating and updating operational procedures, and disseminating and educating team members.   -Leading improvement activities aimed at optimizing, automating, and standardizing operational processes. Maintain Security and Compliance:   -Ensuring compliance with security policies and managing access rights within the SAP S/4HANA system.   -Ensuring compliance with relevant accounting standards and regulations, and leading audit responses. Team Member Development and Technical Guidance:   -Sharing SAP FI module knowledge and operational know-how with operation team members and providing technical guidance.   -Promoting skill development across the team and supporting the establishment of an autonomous operational structure. Stay Up-to-Date with the Latest SAP S/4HANA Features and Capabilities:   -Continuously keeping abreast of the latest information and best practices for SAP S/4HANA, and utilizing them for operational improvements and issue resolution. Mandatory Qualifications: -5+ years of operational and maintenance experience with SAP FI module: Extensive experience in error handling, routine operations, and user support. -Experience operating SAP S/4HANA: Experience in operational tasks within an S/4HANA environment and understanding of system characteristics. -Experience leading system failure response and problem resolution: Demonstrated experience leading the entire process from root cause analysis to recovery and permanent countermeasures during system failures. -Excellent communication skills with business users: Ability to accurately understand user issues and explain solutions clearly. -Knowledge of accounting principles and bookkeeping (Nissho Boki): Understanding of accounting processes and the ability to consider their impact on system operations. -Strong leadership and team leadership skills: Ability to lead an operations team and guide/develop members towards achieving goals. -Documentation skills: Ability to create accurate and easy-to-understand documents such as operational procedures and incident reports. 　 Desired Qualifications: -SAP S/4HANA certification -Experience in operating and managing SAP Fiori: Experience handling inquiries related to Fiori apps and making minor configuration changes. -Basic knowledge of SAP standard APIs and OData: Useful for troubleshooting errors in integration with other systems. -Knowledge or experience with service management frameworks such as ITIL: Experience in systematic operational management. -Project management experience (e.g., small-scale improvement projects) -English communication skills: Required for collaboration with global teams. Other Information: Additional information on English Qualification TOEIC Score 800 or above (or similar level of English ability or a University Degree earned in an English-speaking country). You will need to provide proof of your qualifications by the time you receive your offer notification. If you do not have a score or certificate, we will offer you the opportunity to take an on-site TOEIC IP test during the selection process. #engineer #productmanager  #finance #accounting #director #projectmanager #commerce  Languages: English (Overall - 2 - Intermediate), Japanese (Overall - 3 - Advanced)

Other Ai Matches

Corporate Sales Back Office・Sales Support, Operation Management Group -Sales Planning Management Section, Sales Planning Promotion Department (Group Sales Div) Applicants are expected to have a solid experience in handling Operation Management Group -Sales Planning Management Section, Sales Planning Promotion Department (Group Sales Div) related tasks
Product Manager - Corporate IT Service Department (CITSD) Applicants are expected to have a solid experience in handling Job related tasks
Regional HR (Manager to Senior Manager level) - Group Human Resources Supervisory Department (GHRD) Applicants are expected to have a solid experience in handling Job related tasks
Consulting position, Rakuten Travel - Hotel Consulting Department, Travel & Mobility Business (Tokyo) (C&M) Applicants are expected to have a solid experience in handling Rakuten Travel - Hotel Consulting Department, Travel & Mobility Business (Tokyo) (C&M) related tasks
Legal Section- Group Compliance Supervisory Department, Strategic Business Compliance Support Department, Legal Support Section Applicants are expected to have a solid experience in handling Strategic Business Compliance Support Department, Legal Support Section related tasks
Consulting position, Rakuten Travel - Hotel Consulting Department, Travel & Mobility Business (Yokohama) (C&M) Applicants are expected to have a solid experience in handling Rakuten Travel - Hotel Consulting Department, Travel & Mobility Business (Yokohama) (C&M) related tasks
Backend Developer, Rakuten Ichiba - R-Backoffice Section, EC Marketplace Development Department (ECMPD) Applicants are expected to have a solid experience in handling Rakuten Ichiba - R-Backoffice Section, EC Marketplace Development Department (ECMPD) related tasks
[Corporate] Platform Strategy Section_Customer Strategy Department, Production Management Manager Applicants are expected to have a solid experience in handling Production Management Manager related tasks
Product Marketing - Marketing Department, Travel & Mobility Business (C&M) Applicants are expected to have a solid experience in handling Travel & Mobility Business (C&M) related tasks
Senior Program Manager - Search Department (SED) Applicants are expected to have a solid experience in handling Job related tasks
Talent Management Leader～Manager Candidate - Recruiting and L&D Department, Group Human Resources Supervisory Department (RLDD) Applicants are expected to have a solid experience in handling Group Human Resources Supervisory Department (RLDD) related tasks
Product Marketing, Marketing Section -Corporate Business Marketing Department(Group Sales Div) Applicants are expected to have a solid experience in handling Marketing Section -Corporate Business Marketing Department(Group Sales Div) related tasks
General Affairs Planning Office Specialist - General Affairs Planning Office, Group Affairs and Facilities Management Supervisory Department Applicants are expected to have a solid experience in handling Group Affairs and Facilities Management Supervisory Department related tasks
UX Director, Web Director, Customer Strategy Department - Platform Strategy Supervisory Department(CSD) Applicants are expected to have a solid experience in handling Web Director, Customer Strategy Department - Platform Strategy Supervisory Department(CSD) related tasks
Project Manager (Business requirement definition and Development priority management) - Marketing Division Applicants are expected to have a solid experience in handling Job related tasks
Business Operations Promotion - AD Operation Promotion Office, Company Supervisory Department (C&M) Applicants are expected to have a solid experience in handling Company Supervisory Department (C&M) related tasks
Information Security Specialist - International Standard & System Section(ISPD) Applicants are expected to have a solid experience in handling Job related tasks
Technical Services Sourcing/Indirect Sourcing Staff - Procurement Operations Department, Procurement Operations Supervisory Department Applicants are expected to have a solid experience in handling Procurement Operations Supervisory Department related tasks
Commerce & Marketing Company Marketing Open Position (C&M) Applicants are expected to have a solid experience in handling Job related tasks
Development Director - Rakuten Bic Business Department, Rakuten Bic, Inc.(C&M) Applicants are expected to have a solid experience in handling Rakuten Bic, Inc.(C&M) related tasks
Quality Assurance Specialist - System Division, Rakuten Bank, Ltd. Applicants are expected to have a solid experience in handling Rakuten Bank, Ltd. related tasks
Project Manager - Company CIO Office (CIOO) Applicants are expected to have a solid experience in handling Job related tasks
Financial Accounting candidate for Staff / manager-Commerce Accounting Department (C&M) Applicants are expected to have a solid experience in handling Job related tasks