Svensktalande Customer Care Assistant Deltid till Otisline i Herlev job opportunity at Otis Worldwide Corporation.

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Otis Worldwide Corporation Svensktalande Customer Care Assistant Deltid till Otisline i Herlev
Experience: General
Pattern: part-time
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degreeGeneral
loacation Sjælland, Denmark
loacation Sjælland....Denmark

Date Posted: 2026-01-07 Country: Denmark Location: Sjælland - kontor Otis växer och vi söker svensktalande en Customer Care Assistant till vårt team i Herlev. Detta är en deltidsroll och vi söker dig som är svensktalande men kanske bor eller studerar i Danmark och är på jakt efter ett studiejobb vid sidan om. Vårt team i Herlev hanterar alla inkommande samtal och larm från kunder och hissanvändare i Sverige, Danmark och Norge. I den här rollen blir du den trygga kontaktpunkten för inkommande samtal från våra svenska och norska kunder som rapporterar om hiss som fastnat eller andra tekniska problem. Dina huvudsakliga arbetsuppgifter innefattar: Ta emot/vidarekoppla samtal och svara på larm Återkoppling till kunder Skapande av arbetsordrar Kommunikation med hissteknikerna Upprätthålla en översikt om information från servicecheferna Vi söker dig som: Kan kommunicera utan hinder på svenska och engelska, samt är bekväm att ta samtal från norska kunder Har erfarenhet av att arbeta med kundservice och är trygg med telefonen som arbetsverktyg Har pågående studier i minst 1 år framåt Vidare är det viktigt med flexibilitet. Våra Customer Care Assistants arbetar i ett rullande schema och du förväntas kunna ta upp till 2 pass i veckan (6 timmar per pass), samt ha möjlighet att kunna byta pass med en kollega vid behov. Arbetet utförs på kontoret i Herlev, där du alltid kommer ha en dansktalande kollega på plats som hanterar alla samtal och larm från Danmark. Passen blir lagda i följande tidsrum: Måndag till fredag: 15:00-21:00 eller 16:00-22:00 Lördag och Söndag: 10:00-16:00 Vi tror att du är en kundfokuserad och serviceinriktad person som har lätt för att ta ansvar och bemöta människor med empati. Du är stresstålig, hanterar problem med ett lugn och lösningsorienterat fokus. Du är bra på att både arbeta ensam och tillsammans med andra och du är en uthållig person. Du förväntas vara väl förtrogen med de vanliga IT-verktygen. MOVING PEOPLE FORWARD  OTIS är världens största tillverkare av hissar, rulltrappor och rullramper. Vi har verksamhet i mer än 200 länder och är ca 70 000 anställda globalt. Otis har i Norden ca 660 anställda. Otis är ett innovativt bolag inom branschen som erbjuder kompetenta, kreativa och engagerade kollegor. Otis ser positivt på att medarbetare som kan bidra med nytänkande och som vågar driva förändring.  Välkommen med din ansökan med CV och personligt brev så snart som möjligt. Löpnade rekrytering. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.  Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.   You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.   When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.   We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.    Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here .   Become a part of the Otis team and help us #Buildwhatsnext!  Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com. Privacy Policy and Terms: Click on this link to read the Policy and Terms

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