Customer Service Agent - Greek-speaking job opportunity at KONE.

Home Jobs In Romania Tag: Job Customer Service Agent - Greek-speaking position at KONE


DateMore Than 30 Days Ago bot
KONE Customer Service Agent - Greek-speaking
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Bucuresti, Romania
loacation Bucuresti....Romania

KONE is looking for a Greek-speaking Customer Service Agent to join our Customer Care team in Bucharest. If you enjoy helping people, solving problems, and being part of a dynamic international company, this is the role for you.   Your role at KONE Emergency support (Callout): Handle urgent calls and dispatch technicians with all necessary details Communicate clearly and empathetically with passengers stuck in elevators Provide guidance and reassurance in emergency situations Customer requests (Inbound): Respond to customer calls and messages within SLA Resolve inquiries, log complaints, and update customer information Escalate complex cases to the appropriate KONE teams Customer follow-up (Outbound): Conduct post-service surveys and welcome calls Contact customers periodically to support KONE campaigns Maintain data accuracy while handling requests efficiently What we’re looking for Strong communication skills, empathy, and attention to detail Experience in customer service or call center roles PC literacy and ability to work with multiple systems Language skills: Greek – advanced (mandatory) Romanian – advanced (mandatory) English – basic Calm, solution-oriented, and professional under pressure What KONE offers Competitive salary with performance bonus Meal vouchers – 30 RON/day 13th salary Medical and life insurance Opportunities to grow within a global, supportive, and collaborative company How to apply Click Apply now to submit your CV, or contact us for a confidential discussion about your career opportunities at KONE: katalin.nagy@kone.com At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers

Other Ai Matches

EG Sales Executive Applicants are expected to have a solid experience in handling Job related tasks
Junior Product Designer, Legal Mandates Applicants are expected to have a solid experience in handling Legal Mandates related tasks
Customer Solutions Manager Applicants are expected to have a solid experience in handling Job related tasks
Join Our Talent Pool: Lift Engineers in Southern England Applicants are expected to have a solid experience in handling Job related tasks
Technicien Maintenance Ascenseurs H/F Applicants are expected to have a solid experience in handling Job related tasks
Modernization Sales Officer Applicants are expected to have a solid experience in handling Job related tasks
ERP & CRM (SAP, Salesforce, FSM) Applicants are expected to have a solid experience in handling Salesforce, FSM) related tasks
Konserwator Urządzeń Dźwigowych Applicants are expected to have a solid experience in handling Job related tasks
Responsable Réparations / Superviseur (H/F) Applicants are expected to have a solid experience in handling Job related tasks
Onderhoudstechnieker liften - Regio Leuven Applicants are expected to have a solid experience in handling Job related tasks
Gestionnaire CCI - H/F Applicants are expected to have a solid experience in handling Job related tasks
地区经理 Applicants are expected to have a solid experience in handling Job related tasks
Product Designer - People Technology (Workday Consultant) Applicants are expected to have a solid experience in handling Job related tasks
Deputy General Manager - HR Business Partner Applicants are expected to have a solid experience in handling Job related tasks
Chef d'équipe Gestionnaires Contrats de service H/F Applicants are expected to have a solid experience in handling Job related tasks
Responsable Comptable Général H/F Applicants are expected to have a solid experience in handling Job related tasks
Technicien Maintenance Ascenseurs H/F Applicants are expected to have a solid experience in handling Job related tasks
Service Technician Applicants are expected to have a solid experience in handling Job related tasks
Formateur Terrain H/F Applicants are expected to have a solid experience in handling Job related tasks
Sales Support Administrator Applicants are expected to have a solid experience in handling Job related tasks
Field Operation Trainee - Service Applicants are expected to have a solid experience in handling Job related tasks
SUPERVISOR DE REPARACIONES SEB Applicants are expected to have a solid experience in handling Job related tasks
Moderniseringsmonteur Liften Applicants are expected to have a solid experience in handling Job related tasks