Customer Solutions Manager job opportunity at KONE.

Home Jobs In Australia Tag: Job Customer Solutions Manager position at KONE


DateMore Than 30 Days Ago bot
KONE Customer Solutions Manager
Experience: 5-years
Pattern: full-time
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loacation Brisbane, Australia
loacation Brisbane....Australia

Great benefits and remuneration Work with industry-leading products and technology Join a global organisation with a strong focus on training, safety and quality At KONE, you'll find innovation that goes somewhere We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play. Our work will take you in different directions We are looking for a Customer Solutions Manager to join our expanding Major Projects team based in Brisbane, QLD. The Customer Solutions Manager (CSM) will support the sales team and work on the most demanding and complex projects. What will you be doing?   Support the business development lead in managing key strategic accounts, with a focus on selected consultants, property managers, developers, and architects. Engage with key external stakeholders—including vertical transportation consultants, access consultants, and architects—as required. Develop a strong understanding of customer needs and relay insights to the area offering leads to influence solution development. Lead consultative sales efforts to deliver enhanced value for customers. Identify and pursue design-build business opportunities. Collaborate closely with global stakeholders and the supply chain team to optimise solution offerings. Support the Bid Team by providing initial material cost estimates for proposal packages. Prepare and present full-chain profit & loss summaries for projects and support the approval workflow through the CRM system. Manage customer follow-ups and respond promptly to requests for additional information. Participate in customer presentations and meetings alongside KONE colleagues to effectively differentiate KONE’s value proposition. Assist front-line leaders by delivering targeted development and training support for sales and engineering teams.   What are we looking for?   Bachelors degree in engineering or other related field 5+ years’ relevant engineering experience Elevator industry experience highly desired Understanding lift traffic analysis preferred Effective communication skills with the ability to communicate with confidence and clarity Ability to understand and translate customer needs into KONE technical specifications There’s so much more to KONE than you may realise.   Career development and progression opportunities within a global business  A friendly and flexible work environment that makes KONE a great place to work  The breadth of our business means career pathways both local and abroad. You’ll be inspired by what’s possible, using each new experience as a steppingstone to where you want to go.  Note: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.   At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers

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