Project Manager (Quality & Security) - Process and Governance Section, Cloud Management Department (CMD) job opportunity at Rakuten International.

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DateMore Than 30 Days Ago bot
Rakuten International Project Manager (Quality & Security) - Process and Governance Section, Cloud Management Department (CMD)
Experience: 5-years
Pattern: full-time
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Cloud Management Department (CMD)

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degreeBachelor's (B.A.)
loacation Tokyo, Japan, Japan
loacation Tokyo, Japan....Japan

Job Description: Business Overview The Technology Platforms Division (TPD) drives the growth of Rakuten's ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships.    Within TPD, the Cloud Platform Supervisory Department (CPSD) develops and manages Rakuten's state-of-the-art cloud platform, empowering global scalability and accelerating innovation across its diverse business units.  Department Overview The Cloud Management Department (CMD) leads Rakuten’s unified cloud infrastructure strategy by providing governance and essential tools to ensure seamless operation and high satisfaction among service providers and users. As the central point for strategy, planning, and process governance, we manage the cloud product portfolio, budgeting, quality, and security. Furthermore, we empower cross-departmental success through robust cloud foundation and management solutions. Position: Position Details This individual will play a key role in our project management methodologies, champion continuous quality improvement initiatives, and significantly enhance our security posture. The ideal candidate will possess a strong blend of strategic thinking, and hands-on execution experience, ensuring the successful delivery of key initiatives while safeguarding our assets and data. Key Responsibilities Project Management: - Develop, implement, and refine a scalable and effective project management framework and methodology (e.g., Agile, Scrum, Waterfall, Hybrid) across various departments, ensuring consistency and best practices - Oversee a portfolio of strategic projects, ensuring they are delivered on time, within budget, and to the required scope and quality standards - Implement robust project tracking, reporting, and risk management processes, providing clear visibility to stakeholders and senior leadership - Facilitate cross-functional collaboration to remove roadblocks and ensure seamless project execution Quality Improvement & Operational Excellence: - Establish and champion a culture of continuous quality improvement across all operational processes, products, and services - Identify key areas for process optimization, efficiency gains, and waste reduction using methodologies such as Lean, Six Sigma, or other relevant frameworks - Develop and implement quality metrics, KPIs, and reporting mechanisms to monitor performance and identify areas for intervention - Lead root cause analysis for quality issues and implement effective corrective and preventative actions - Drive the adoption of best practices and standardization to enhance overall operational efficiency and product/service quality - Potentially, manage quality assurance teams or initiatives related to product testing and validation Security Enhancements & Risk Management: - Collaborate with IT, Legal, and other relevant departments to develop, implement, and enforce comprehensive security policies, procedures, and best practices - Oversee the identification, assessment, and mitigation of security risks across systems, data, and operations - Stay abreast of emerging security threats, vulnerabilities, and industry best practices to proactively enhance our security posture - Lead or support security audits, vulnerability assessments, and penetration testing initiatives - Ensure compliance with relevant data privacy regulations (e.g., GDPR, CCPA, IS-MAP) and industry security standards (e.g., ISO 27001, NIST, IS-MAP) - Develop and maintain incident response plans and lead efforts during security incidents Mandatory Qualifications: - Bachelor's degree (preferably in Business Administration, Project Management, Computer Science, Engineering, or a related field) - 5+ years of progressive experience in project management, operations, process optimization, and quality assurance roles - Proven track record of successfully managing complex projects and programs from inception to completion - Demonstrated experience in implementing and improving quality management systems and processes - Strong understanding and practical experience with cybersecurity principles, frameworks, and best practices - Experience in big consulting firm is a plus Certifications - Project Management Professional (PMP) - Must - Native/Business level Japanese language: JLPT-N1 or equivalent abilities - Preferred - Agile certifications (e.g., CSM, CSPO, SAFe) - Must - Lean Six Sigma Green Belt or Black Belt - Must - Security certifications (e.g., CISSP, CISM, CompTIA Security+) - Preferred Skills & Competencies - Strong strategic thinking and problem-solving abilities - Excellent communication (written and verbal), presentation, and interpersonal skills - Proficiency in project management software (e.g., Jira, Asana, Microsoft Project, Smartsheet) - Data-driven decision-making with strong analytical skills - Ability to influence and negotiate with stakeholders at all levels - Proactive, results-oriented, and adaptable to a fast-paced, evolving environment - Understanding of financial principles related to project budgeting and cost control - Familiarity with risk management methodologies #engineer #director #projectmanager  #technologyplatformdiv Languages: English (Overall - 3 - Advanced)

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