Manager, Service Operations job opportunity at KONE.



DateMore Than 30 Days Ago bot
KONE Manager, Service Operations
Experience: 5-years
Pattern: full-time
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Salary:
Status:

Service Operations

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degreeAssociate
loacation Lombard IL, United States Of America
loacation Lombard IL....United States Of America

Service Operations Manager     Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes , Corporate Knights for clean capitalism and others.         Are you ready to make your next career move to join our team   and manage your own local service operations as our Service Operations Manager for KONE Chicago/Lombard Area ?           In your professional experience – has implementing and monitoring safety guidelines been your top priority for you and your team?    Do you take pride in providing learning opportunities for your team?   Are you successful in effectively managing a schedule and your team’s overall performance?   Are you able to collaborate with all levels of the organization to achieve business goals?    Do you have an appetite for learning and leveraging new technologies ?       Are you responsible for developing the personnel ensuring their motivation, continuous development and   achievement against regional targets?   Do you coach the technical-oriented Supervisors of today, to be customer-, service- and result-oriented Line Supervisors?   Are you responsible for the selection of personnel, training and continuous qualification of the employees?   Do you deal with complaints as well as supervision of customer satisfaction?   Do you create business plan s including budget planning and budget control for the individual Service?       If you answered a resounding YES to these questions, then we have an amazing opportunity for you!          As our  Service Operations Manager , you will successfully drive the service business operations for your territory while working in collaboration with your customer and peers. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.     You will bring 5+ years of relevant maintenance expertise as well as supervisory experience ideally leading a union represented workforce to our KONE family and an appetite for learning an exciting and new field.   You will use the knowledge gained when obtaining your  associates’  degree in a related field or additional years of experience .          At KONE, we foster an innovative and collaborative culture, valuing   each individual's   contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect.   We're   proud to offer   experiences   and opportunities to help you achieve career and personal goals while   maintaining   a healthy work-life balance.   We hire individuals who value culture because we believe culture drives innovation . We value your authentic self.    Collaborative, creative, and supportive work environment.   Passionate about safety, quality, and innovation    We care about the communities where we live and work.     Just some of our many benefits include:    Competitive salary    Flexible work schedule    Opportunities to learn and grow    401K   Employer   Match   401k Employer Non-elective Contribution     Well-being Program   Medical , P rescription , Dental and Vision   Insurance   Digital Health Solutions &   Tele health   Health Savings Account (HSA)   Flexible Spending Accounts (FSAs)   Employee   Family   Assistance Program (E F AP)     Family & Medical Leave   Parental Leave   Leave to Care for a Domestic Partner   Paid Time Off   & Holidays   Company Paid   Life   and AD&D   Insurance   Supplemental   Life and   AD&D Insurance     Company   Paid   Short-term   and Long-term   Disability   Buy-Up   Long-term Disability   Critical Illness Insurance   Hospital   Indemnity & Accident Insurance   Identity Theft Protection   Legal Insurance   KONE   Credit Union   Tuition Reimbursement   Commuter Benefits   Annual Base Pay Range:   The hiring range for this role is $148,700 – $195,195.  The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.   Variable Compensation   KONE Annual Bonus plan at 15% Target Incentive (60/40) based on achievement of company goals and individual goals.   Come share your passion and energy to make a positive impact at KONE for our customers and your career !     *Beware of Recruitment Scams*       We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.   Read more on   www.kone.com/en/careers/   At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers

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