Field Service Technician job opportunity at KION Group.



DateMore Than 30 Days Ago bot
KION Group Field Service Technician
Experience: 7-years
Pattern: full-time
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degreeAssociate
loacation Phoenix, AZ, United States, United States Of America
loacation Phoenix, AZ, U..........United States Of America

Dematic Corporation is now hiring a Regional Field Service Technician. Under the direction of the Field Service Manager, this position provides service and repair and service and maintenance training for installed Dematic systems and equipment. As the Dematic representative in the Customer's facility, this position is heavily responsible for maintaining customer goodwill toward Dematic. The primary objective is to ensure that Dematic systems have the greatest availability possible for customer use and that customers are satisfied with their Dematic system and equipment. This role can be based anywhere throughout North America, preferably by an airport for travel.   Overtime and occasional weekend work may be required. This role will be 100% travel. We offer: Career Development   Competitive Compensation and Benefits   Pay Transparency   Global Opportunities     Learn More Here :   https://www.dematic.com/en-us/about/careers/what-we-offer/     Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.        This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,   compensation   and training.     The base pay range for this role is estimated to be   $36 to $40 an hour   at the time of posting. Final compensation will be   determined   by   various factors   such as work location, education, experience, knowledge, and skills.       Tasks and Qualifications: What You Will Do   in   This Role   Repair and maintenance of   Material Handling Equipment ( MHE )   including belt tracking,   component   adjustment/replacement,   component   lubrication, etc.     Completes preventative maintenance routines, documentation, and procedures.   Use electrical test equipment to troubleshoot electrical circuitry.   Create and close work orders into   asset   management system with   appropriate data   to include labor hours, equipment maintenance, and parts used.   Troubleshoot conveyance problems and understand resources needed to resolve them.   Locate and track spare parts from inventory.   Performs complex maintenance and equipment testing to ensure they meet specifications.   Aids   with training customers to   operate   equipment.   Respond to service calls and correct equipment failures and faults.   Identify   problems as they occur and take   appropriate steps   to solve them.     What We Are Looking For   H igh   S chool   diploma or equivalent   required . Typically, an   Associate ’s   degree or vocational technical training   preferred . Specialized skill training/certification preferred.   Demonstrates a senior-level knowledge   of 5-7 years of experience in   a technical or specialty area.   Proven experience in   area   of responsibility and successful demonstration of position and key tasks as presented above.   Ability to be customer facing while   maintaining   professional communications through email and in person conversations with onsite customer leadership, Dematic leadership, and technicians.   Responsible for leading projects, teams, and directing   day to day   operations and tasks to   onsite   maintenance team.   Able to lift and move material up to 50 pounds each   Regular bending, lifting,   stretching,   and reaching both below the waist and above the head   Occasionally push and pull wheeled dollies loaded with products up to 100 pounds   Able to climb ladders and gangways safely and without limitation   Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours, and wet or uneven surfaces.   Strong PLC and electrical background / troubleshooting capabilities      

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