Billing Specialist I (Cox Automotive Fleet Client Solutions Delivery) job opportunity at Cox Automotive.

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DateMore Than 30 Days Ago bot
Cox Automotive Billing Specialist I (Cox Automotive Fleet Client Solutions Delivery)
Experience: 2-years
Pattern: full-time
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degreeDiploma
loacation Atlanta GA, United States Of America
loacation Atlanta GA....United States Of America

Company Cox Automotive - USA Job Family Group Finance Job Profile Billing Specialist I Management Level Individual Contributor Flexible Work Option Can work remotely anywhere in the specified country Travel % No Work Shift Day Compensation Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Cox Automotive is hiring a Billing Specialist I position. This is a customer-facing position responsible for handling inbound customer inquiries via both phone & email. This role is a first line of contact for customers. Billing Specialists partner with various departments to support the customer & internal teams. Activities include conducting research, processing & auditing invoices, & assisting customers with other billing-related requests. They are also responsible for managing the approval workflow & other customer-facing processes. Job Duties:   Address customer inquiries & requests, account reviews, & other inbound billing related inquiries from external customers followed by documenting related discussions & research. Research & verify customer issues with internal teams to determine root cause & warranted remediation. Clearly & concisely present information in verbal or written form to internal & external customers. Other projects & billing related customer responsibilities as needs arise. Minimum Qualifications: High School Diploma/GED. Preferred Qualifications: 2+ years of billing-related experience, preferably in a customer-facing role. Ability to articulate issues, document resolution, & recognize when to escalate. Strong written & verbal communication skills required. Effective accounting, organizational, attention to detail, & time management skills required. Excellent computer & software knowledge essential, including Excel, Word, PowerPoint, Outlook, with Oracle. Experience working with customers or vendors to resolve issues with an excellent customer service track record. Drug Testing To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.     Application Deadline: 01/31/2026

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