Front Office Service job opportunity at KION Group.

Home Jobs In Italy Tag: Job Front Office Service position at KION Group


DateMore Than 30 Days Ago bot
KION Group Front Office Service
Experience: General
Pattern: full-time
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degreeDiploma
loacation Modena (MO), Italy, Italy
loacation Modena (MO), I..........Italy

LINDE MATERIAL HANDLING Modena ricerca un/una: Front office service Rispondendo al team service coordinator, gestisce la relazione di primo livello e le richieste di intervento dei clienti, garantendo l’apertura e la chiusura dell’intero processo di riparazione/manutenzione e supportando il team di tecnici esterni con il fine di assicurare il servizio post vendita in linea con gli standard Linde. We offer: Cosa offriamo:  • Sviluppo di carriera • Retribuzione e benefit competitivi • Opportunità a livello globale • Accesso gratuito a oltre 18.000 risorse di apprendimento tramite LinkedIn Learning Tasks and Qualifications: Attività previste:    Riceve la richiesta d’intervento da parte dei clienti   ​Inserisce e crea con un gestionale interno l’ordine di servizio ed invia il rapporto di lavoro al tecnico a cui viene assegnata l’attività   Garantisce il massimo coordinamento e la piena comunicazione tra cliente e il tecnico esterno coinvolto nell’intervento di manutenzione/riparazione   Coordina la pianificazione delle manutenzioni preventive programmate e delle riparazioni dei guasti.   Crea e gestisce ordini di acquisto per approvvigionamenti necessari allo svolgimento delle riparazioni/manutenzioni e dei preventivi e registrazione bolle dei ricambi Redige preventivi per i clienti Si occupa della reportistica relativa all’area service   Requisiti richiesti:   diploma con almeno 2/3 anni di esperienza nel ruolo in contesti strutturati    buona conoscenza della lingua Inglese;   Utilizzo dei sistemi informatici di base (pacchetto Office), in particolare Excel   capacità relazionali e di buona dialettica;   spiccata capacità di problem solving, pianificazione e resilienza allo stress. Automunito/a. Sede di lavoro: Modena

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