Customer Service Officer job opportunity at Cushman and Wakefield.

Home Jobs In Singapore Tag: Job Customer Service Officer position at Cushman and Wakefield


DateMore Than 30 Days Ago bot
Cushman and Wakefield Customer Service Officer
Experience: General
Pattern: full-time
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loacation Singapore, Singapore
loacation Singapore....Singapore

Job Title Customer Service Officer Job Description Summary Job Description RESPONSIBILITIES : - To handle calls for Maintenance Operation Center. - To ensure standby personnel are on duty and deploy a technician soonest once after receiving client complaints.   - To be professional and courteous while engaging client calls.  - To get accurate information and details of client complaints and provide the same during deployment. - To update correct information in client system after completion of jobs. - Able to work beyond working hours (max to 12 hours/day) - Co-ordinate and liaise with clients in case other activities are performed in client premises. - Log all the cases into the client system and into the internal work sheet. - To be familiar with KPI of each client and deploy the technician accordingly. - Work closely with the team leader and escalate any complex issues highlighted by the client. - Honest in reporting with a good attitude. - Perform tasks and duties assigned by his superiors. INCO: “Cushman & Wakefield”

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