Technical Writer job opportunity at Astreya.

Home Jobs In United States Of America Tag: Job Technical Writer position at Astreya


DateMore Than 30 Days Ago bot
Astreya Technical Writer
Experience: 3-years
Pattern: Remote
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Remote, NC, United States Of America
loacation Remote, NC....United States Of America

Key Responsibilities- We are seeking a detail-oriented and experienced   IT Technical Writer   to join our Utilities company. In this role, you will be responsible for developing clear, concise, and user-friendly documentation, including   user manuals, how-to guides, FAQs, online help systems, and training materials . You will collaborate with subject matter experts (SMEs), IT professionals, and business stakeholders to transform technical information into easily understandable content for non-technical users. Key Responsibilities: Create, update, and maintain high-quality   end-user documentation , including: User manuals Software application guides System operation procedures Quick reference cards Online help content and FAQs Collaborate with IT teams, business analysts, developers, and project managers to gather technical information and convert it into user-friendly documents. Work closely with product and application support teams to document new features, processes, and tools used across utility services. Ensure documentation aligns with internal standards and industry best practices for clarity, consistency, and accessibility. Manage documentation versions and ensure updates are made in sync with software and system changes. Conduct user interviews or gather feedback to assess documentation usability and identify areas for improvement. Create visual aids such as screenshots, diagrams, and process flows to enhance written content. Assist in the development of training materials and eLearning content as needed. Required Qualifications: Bachelor’s degree in   Technical Communication ,   English ,   Information Technology , or a related field. 3+ years of experience in   technical writing , ideally in an IT or software environment. Familiarity with utilities industry systems (e.g., SCADA, GIS, AMI, outage management, ERP) is a plus. Proven ability to write user-focused content for both technical and non-technical audiences. Proficiency with documentation tools such as: Microsoft Office Suite Adobe Acrobat Confluence, SharePoint MadCap Flare, RoboHelp, or similar tools Basic understanding of software development life cycle (SDLC) and agile methodologies. Strong attention to detail, grammar, and formatting standards. Ability to work independently and manage multiple documentation projects simultaneously. Preferred Qualifications: Experience with content management systems and version control (e.g., Git). Familiarity with accessibility and usability standards (WCAG, Section 508). Knowledge of graphics or screen capture tools (e.g., Snagit, Visio, Adobe Illustrator). Understanding of ITIL or similar IT service management frameworks. Salary Range $35.08 - $55.38 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive b enefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

Other Ai Matches

Field Services Technician I Applicants are expected to have a solid experience in handling Job related tasks
Inventory Technician I Applicants are expected to have a solid experience in handling Job related tasks
Service Desk Specialist II Applicants are expected to have a solid experience in handling Job related tasks
Data Center Network Modeling Technician III Applicants are expected to have a solid experience in handling Job related tasks
Field Services Technician I Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Project & Program Management II Applicants are expected to have a solid experience in handling Job related tasks
Microsoft Teams and Zoom support Applicants are expected to have a solid experience in handling Job related tasks
Service Delivery, Manager Applicants are expected to have a solid experience in handling Manager related tasks
Service Desk Specialist II Applicants are expected to have a solid experience in handling Job related tasks
Project Coordinator Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Solutions Architect – Asset & Work Management Applicants are expected to have a solid experience in handling Job related tasks
Data Center Embedded Tech Specialist II Applicants are expected to have a solid experience in handling Job related tasks
Field Services Technician I Applicants are expected to have a solid experience in handling Job related tasks
Job Description Voice Engineer II / SMS Network Engineer Applicants are expected to have a solid experience in handling Job related tasks
Systems Administrator II Applicants are expected to have a solid experience in handling Job related tasks
Data Center Technician II Applicants are expected to have a solid experience in handling Job related tasks
Network Operations Engineer II Applicants are expected to have a solid experience in handling Job related tasks
Service Desk Specialist Applicants are expected to have a solid experience in handling Job related tasks
Project Coordinator II Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Infrastructure Design Engineer Applicants are expected to have a solid experience in handling Job related tasks
AI/ML Engineer II Applicants are expected to have a solid experience in handling Job related tasks
Data Center Technician III Applicants are expected to have a solid experience in handling Job related tasks
System Consultant - Cloud Services Applicants are expected to have a solid experience in handling Job related tasks