Customer Fulfillment Coordinator job opportunity at Alfa Laval.

Home Jobs In United States Of America Tag: Job Customer Fulfillment Coordinator position at Alfa Laval


DateMore Than 30 Days Ago bot
Alfa Laval Customer Fulfillment Coordinator
Experience: 5-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeAssociate
loacation Greenwood, IN, United States Of America
loacation Greenwood, IN....United States Of America

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.  As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. About the job As an integral member of our team, you will play a pivotal role in supporting customers throughout their service journey. You will have the opportunity to be the customer’s primary point of contact during the service process. You provide clear updates, coordinate internal progress checks, and ensure expectations are aligned from start to finish, contributing to the overall success and growth of our organization. Currently, this is a Hybrid opportunity located in Greenwood IN, Houston TX, Warrington PA and Richmond VA. As a part of the team, you will: Experience in customer service, service coordination, logistics, or project management related roles. Strong communication and follow-through skills. Ability to balance multiple priorities with professionalism. Coordinate fulfillment timelines with Field Service, Service Centers, and Distribution Centers (AMDC and global DCs) to ensure readiness. Serve as the customer communication point throughout order and service fulfillment. Coordinate schedule timing, site readiness, and material delivery requirements. Communicate expected delivery dates, technician scheduling windows, service center progress, and proactive updates to customers. Collaborate with ATS & AMDC to monitor availability of non-standard or replacement parts prior to dispatch or repair. Monitor order execution status and proactively notify customers of risks, delays, or required changes. Escalate internal blockers through the escalation channels for resolution. Update systems of record (OneCRM, One4AL, OneService, ServiceNow, and other systems to reflect milestone progression. Confirm order completion, invoicing requirements and invoice ready confirmation for order handler. We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. What you know: You have an associate’s degree in business administration or related discipline, with relevant experience, and: 3–5 years of experience in customer service, field coordination, or project support. Proven ability to manage multiple customer touchpoints and coordinate across internal teams (Field Service, Service Centers, ATS, and Distribution Centers). Familiarity with logistics, service scheduling, or supply chain dependencies. Skilled in proactive communication and issue escalation within high-volume parts and service fulfillment environments. Understanding of Field Service, Service Center, and Logistics Scheduling Dependencies. Ability to Identify Risks Early and Escalate Appropriately. Professional Relationship Management under Time-Sensitive Conditions. At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, currently, we are prioritizing candidates who reside in the US or have an established presence in the area. What’s in it for you? We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success. Our benefits-eligible associates enjoy healthcare, dental and vision plans, a robust wellness program, generous 401(k), paid holidays, paid time off benefits, and more. At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right.  The base salary for this role is typically $60,000 - $70,000 annually. Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-AE1 EEO/Vet/Disabled Employer

Other Ai Matches

Banco de Talentos | Montadores e Soldadores Applicants are expected to have a solid experience in handling Job related tasks
Mechatroniker als Servicetechniker (m/w/d) für Separationstechnik Applicants are expected to have a solid experience in handling Job related tasks
Chief Accountant Applicants are expected to have a solid experience in handling Job related tasks
Electrical Design Engineer - All gender Applicants are expected to have a solid experience in handling Job related tasks
Master Production Planner Applicants are expected to have a solid experience in handling Job related tasks
Service Centre Technician (Machinist) Applicants are expected to have a solid experience in handling Job related tasks
Industrial Engineering Intern Applicants are expected to have a solid experience in handling Job related tasks
Automation engineer Applicants are expected to have a solid experience in handling Job related tasks
Order Entry Specialist Applicants are expected to have a solid experience in handling Job related tasks
Operator CNC (stanowisko otwarte dla wszystkich kandydatów i kandydatek) Applicants are expected to have a solid experience in handling Job related tasks
Alfa Laval Talent Program 2026 - Nuclear Engineering Applicants are expected to have a solid experience in handling Job related tasks
Automation Engineer Applicants are expected to have a solid experience in handling Job related tasks
Quality Engineer Applicants are expected to have a solid experience in handling Job related tasks
Legal Counsel to Energy Division (All gender) Applicants are expected to have a solid experience in handling Job related tasks
Business Manager - Industrial Flow Applicants are expected to have a solid experience in handling Job related tasks
Commercial Excellence Intern Applicants are expected to have a solid experience in handling Job related tasks
Inside Sales Engineer (Emirati) Applicants are expected to have a solid experience in handling Job related tasks
International Service Engineer Applicants are expected to have a solid experience in handling Job related tasks
Commissioning Engineer Applicants are expected to have a solid experience in handling Job related tasks
Field Service Coordinator Applicants are expected to have a solid experience in handling Job related tasks
Separation Mechanic Applicants are expected to have a solid experience in handling Job related tasks
Project Data & Planning Specialist Applicants are expected to have a solid experience in handling Job related tasks
Mitarbeiter (m/w/d) technischer Vertriebsinnendienst Kältetechnik, HVAC & Light Industry Applicants are expected to have a solid experience in handling HVAC & Light Industry related tasks