Desktop Support Specialist I job opportunity at Astreya.

Home Jobs In India Tag: Job Desktop Support Specialist I position at Astreya


DateMore Than 30 Days Ago bot
Astreya Desktop Support Specialist I
Experience: 2-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeDiploma
loacation Hyderabad, India, India
loacation Hyderabad, Ind..........India

What this Job Entails:  The Desktop Support I role is responsible for providing the Astreya user experience. From order tracking, accessories management, managing hardware and accessory deployment to front line users, conference room maintenance and behind the scenes user setup. Desktop Support roles enable over 70,000 staff around the globe. This is an introductory role to IT services.  Scope:  Follows established procedures on routine work Requires detailed instructions  Your Roles and Responsibilities: Assist in performing inventory and asset management, conference room preventative maintenance, and e-recycling Support a complex and fast paced environment focused on video conference rooms with outstanding attention to customer satisfaction Ensure audio and visual quality, troubleshooting any issues that may arise and any requests from meeting attendees Assist in deployment and recovery of laptop and desktop images Perform customer support for over 70,000 users worldwide from IT accessory to workstation dressing Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs) Utilize Inventory Data management software to maintain inventory accuracy and workflow Contribute to large scale global projects as needed Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: High school diploma or general education degree (GED) and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience Excellent written and verbal communications skills Ability to work in a large team with minimal supervision Capable of providing an outstanding user experience Basic inventory or IT knowledge Interest in new technologies and IT career path Physical Demand & Work Environment: Ability to lift and carry 50 pounds or more of equipment safely, multiple times per day.  Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively  Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Other Ai Matches

remote-jobserver Remote
Infrastructure Design Engineer Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Software Engineer II Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Software Engineer – Capacity Planning Tooling Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Program Manager Applicants are expected to have a solid experience in handling Job related tasks
Job Description Voice Engineer II / SMS Network Engineer Applicants are expected to have a solid experience in handling Job related tasks
AI/ML Engineer II Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Senior Software Engineer,  Front-End Applicants are expected to have a solid experience in handling Front-End related tasks
Data Center Network Modeling Technician IV Applicants are expected to have a solid experience in handling Job related tasks
Service Desk Specialist Applicants are expected to have a solid experience in handling Job related tasks
Service Desk Specialist III Applicants are expected to have a solid experience in handling Job related tasks
Field Support Technician Applicants are expected to have a solid experience in handling Job related tasks
Systems Administrator II Applicants are expected to have a solid experience in handling Job related tasks
Project Coordinator II Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Technical Writer Applicants are expected to have a solid experience in handling Job related tasks
Program Manager III Applicants are expected to have a solid experience in handling Job related tasks
Service Desk Specialist II Applicants are expected to have a solid experience in handling Job related tasks
Microsoft Teams and Zoom support Applicants are expected to have a solid experience in handling Job related tasks
Software Developer III Applicants are expected to have a solid experience in handling Job related tasks
Service Desk Specialist Applicants are expected to have a solid experience in handling Job related tasks
Software Developer II Applicants are expected to have a solid experience in handling Job related tasks
Hardware Support Technician III Applicants are expected to have a solid experience in handling Job related tasks
Inventory Technician I Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Data Analyst II Applicants are expected to have a solid experience in handling Job related tasks