Account Director - Central Government job opportunity at CDW.

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DateMore Than 30 Days Ago bot
CDW Account Director - Central Government
Experience: General
Pattern: full-time
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loacation London - GBR, United Kingdom
loacation London - GBR....United Kingdom

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job Summary The purpose of the Account Director role is to establish and maintain strong relationships with key clients, understanding their business needs and objectives to provide tailored IT solutions. Developing and implementing comprehensive account strategies that maximise client satisfaction and retention whilst achieving the company goals of driving revenue and profitability. Fostering long-term partnerships with both clients and partners is of the utmost importance and overall commercial accountability , viability and profitability of a deal is held b y the role of Account Director at CDW .     The Account Director supports business objectives through:   Revenue growth   Customer retention   Strategic alignment    Market insights What you will do Developing and implementing sales strategies, conducting sales campaigns, and leading negotiations for long-term contracts   Strategic a ccount m anagement , develop and implement account plans and objectives to achieve sales targets and client objectives   Ownership of gross profit target and forecast nu mbers , maintaining accurate sales forecasts and reporting on account performance as well as tracking and reporting on individual , account and team performance against KPIs   Regular engagement and meetings with the customers to build relationship and understand needs   Lead ing virtual teams comp rising sales and sales support , solution and technical specialists and pre - sales co-workers   Act as the key interface between the customer and all relevant divisions    Lead strategic customer engagements (services, transformation, multi capability, complex deals)   Accountable for overall customer experience   Lead whitespace to scale revenue   Hold ing overall accountability for Bid/No Bid decisions     Building new business relationships using existing industry contacts    Playing an integral role in new business pitches    Leading strategic vendor relationships for allocated customer account s   Work in alignment with relevant v endors and p artners    Stay up-to-date with industry trends and the competitive landscape   What we expect of you Success Measures: Achievement of revenue and profit targets   Growth and retention of designated accounts    New business development   Blend of sales across technology and services   Preferred skills, experience, and qualities needed   Essential experience    Experience working in or selling to high growth tech companies or digital native enterprises.   Proven track record of exceeding sales targets in complex, consultative sales environments    Experience of leading virtual teams across an organisation   Experience influencing and supporting customer decision making up to and including C-Level   Experience of e xecuting against defined strategy for account territor ies in line with organisational goals   Experience of developing and executing against strategic account plans   Strong understanding of enterprise level technology trends   Comfortable with digital tools, CRM systems (e.g. Salesforce ) and virtual collaboration platforms.   Experience in the Public S ector, including tender processes ( delete as appropriate)     Desirable experience    U nderstanding of current and emerging technology trends and the ability to articulate the impact this is having on organisations.   Ability to articulate and discuss ESG principles and how technology can drive sustainable outcomes.     Skills   Strong opportunity qualification and forecasting skills   Strong business and financial acumen. An ability to connect technology to business, technical, operational and financial goals    Strong executive presence and ability to influence senior stakeholders   Resiliency, flexibility and agility. An ability to execute while managing ambiguity   Strong relationship management skills e.g. stakeholder management, building strong customer partnerships and conflict resolution   Competencies   C ommunication skills - Demonstrates the ability to combine communication, negotiation, and storytelling skills with experience in technology consulting to effectively convey complex solutions to clients, ensuring clarity, engagement, and successful outcomes   Customer-centric mindset - Applies deep customer empathy, industry knowledge, and leadership experience to drive customer-centric initiatives, ensuring consistent delivery of value and alignment with client needs and desired outcomes   Relationship m anagement - Leverages strong relationship management capabilities, including stakeholder engagement, customer partnership building, and conflict resolution skills, to foster trust and drive collaborative, long-term success across complex environments   Strategic and c ritical t hinking – U sing insight and analytical skills to align customer objectives with broader business goals. Able to a nticipate opportunities and challenges, ensuring solutions benefit both the client and the organisation     Preferred Qualifications   Bachelor’s or Master’s degree in business, Technology, or a related field   Certifications in sales methodologies (e.g. MEDDPICC, Challenger)   We make technology work so people can do great things.       CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.      

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