Renewal Support Specialist - IBM job opportunity at CDW.

Home Jobs In United States Of America Tag: Job Renewal Support Specialist - IBM position at CDW


DateMore Than 30 Days Ago bot
CDW Renewal Support Specialist - IBM
Experience: 4-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Default Location - USA, United States Of America
loacation Default Locati..........United States Of America

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. The Renewal Support Specialist is responsible for supporting the renewal process by quoting transactional renewals and collaborating with sales teams to ensure timely and accurate renewal opportunities. This role focuses on new and existing contracts and works closely with partner contacts and internal stakeholders to prepare quotes and respond to inquiries. The Specialist contributes to customer satisfaction and operational efficiency through attention to detail and responsiveness. What you’ll do Quote transactional renewals and respond to inquiries from sales regarding expiring contracts Consult with sales to prepare renewal quotes and identify upselling opportunities Build and maintain business relationships with sales teams and partner contacts Attend partner-specific and renewal-related training sessions Collaborate with Product Specialists and partners to support sales efforts Maintain responsiveness to sales and customer needs, including customer-facing interactions Participate in external training and conferences (with manager approval) Support renewal operations by managing quote preparation and pipeline tracking, and process improvement initiatives Embrace AI tools and technologies to enhance renewal support workflows What we expect of you Bachelor’s Degree, OR 4 years of experience in Renewal Support, Sales Support, or a related customer-facing role Proficiency in Microsoft Office Suite and familiarity with CRM or quoting tools Strong written and verbal communication skills, customer facing experience Ability to manage multiple priorities and meet deadlines in a dynamic, fast-paced environment Attention to detail and accuracy Time-management and organizational skills Ability to prioritize work under pressure and frequent interruptions Willingness to travel up to 10% as needed Ability to understand and apply written and verbal instructions Experience in technology sales support (preferred) Demonstrated adaptability to change and openness to learning new tools and processes Familiarity with AI tools or willingness to learn and apply AI in daily work Pay range: $ 24.52 - $33.75 hourly, depending on experience and skill set Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials  We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for  employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. We make technology work so people can do great things.       CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.       CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice .

Other Ai Matches

remote-jobserver Remote
Managing Consulting Engineer - VMware Applicants are expected to have a solid experience in handling Job related tasks
Account Representative - 2026 Intern Conversion Applicants are expected to have a solid experience in handling Job related tasks
Principal Solutions Executive I- Security Applicants are expected to have a solid experience in handling Job related tasks
Adobe Business Marketing Manager Applicants are expected to have a solid experience in handling Job related tasks
Account Manager - SCC Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
SR GRC Consultant I Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Product Manager - AI Agents Applicants are expected to have a solid experience in handling Job related tasks
Client Executive - Northwest Region (Pipelining for Future Needs) Applicants are expected to have a solid experience in handling Job related tasks
Sr Analyst - Managed Security Services Applicants are expected to have a solid experience in handling Job related tasks
Technical Manager - Configuration Services Applicants are expected to have a solid experience in handling Job related tasks
Lenovo ISG (Data Center) Business Development Manager- Commercial Territory Applicants are expected to have a solid experience in handling Job related tasks
Patch Management Engineer Applicants are expected to have a solid experience in handling Job related tasks
FP&A Analyst Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
AI Platform Administrator Applicants are expected to have a solid experience in handling Job related tasks
Workshop Engineer Applicants are expected to have a solid experience in handling Job related tasks
Client Executive - Northeast Region (Pipelining for Future Needs) Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
SR Field Solutions Architect Applicants are expected to have a solid experience in handling Job related tasks
Security Solutions Executive Applicants are expected to have a solid experience in handling Job related tasks
Strategic Partner Pricing Associate Applicants are expected to have a solid experience in handling Job related tasks
Technical Lead (CTS Engineer - Windows & Directory Services Engineer) Applicants are expected to have a solid experience in handling Job related tasks
Client Executive - Southwest Region (Pipelining for Future Needs) Applicants are expected to have a solid experience in handling Job related tasks
Sales Capability Advisor Applicants are expected to have a solid experience in handling Job related tasks
Microsoft Licensing Solution Specialist (French/English Bilingual) Applicants are expected to have a solid experience in handling Job related tasks