Retail Service Managers- Bournemouth job opportunity at Arriva.

Home Jobs In United Kingdom Tag: Job Retail Service Managers- Bournemouth position at Arriva


DateMore Than 30 Days Ago bot
Arriva Retail Service Managers- Bournemouth
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Bournemouth Train Station, United Kingdom
loacation Bournemouth Tr..........United Kingdom

Retail Service Manager – Bournemouth Join the Journey. Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, people-focused environment? If so, CrossCountry is looking for enthusiastic Retail Service Managers to join our dynamic team based in Bournemouth throughout 2026 . What you’ll be doing As a Retail Service Manager , you will be the face of CrossCountry onboard our trains – providing a warm welcome, delivering a high-quality at-seat catering service, and making every journey a positive experience for our customers.   From serving refreshments in Standard Class to offering complimentary service in First Class, you will play a key role in ensuring passengers travel in comfort and style. What’s in it for you? Starting salary : £26,888 , rising to £34,061 after successful training (based on a 38-hour week) Permanent, full-time position with great career prospects Comprehensive training and continuous support (Your initial 4-week training course will take place at our Customer Service Training Centre in Derby, where you will be trained on all aspects of the role). Opportunities to grow within a national transport brand. What We are Looking For We are not just hiring for a role — we’re hiring the right people. Here’s what success looks like: Excellent people skills – confident, approachable, and great at connecting with customers. Customer service driven – Maintains a strong focus on customer satisfaction by delivering efficient, and proactive service at all times. Strong work ethic – reliable, consistent, and committed to high standards. Team player – work seamlessly with onboard crew and local colleagues. Flexible – able to work early mornings, evenings, weekends, and bank holidays. Well-presented – professional appearance that reflects our brand. Personality – we want authentic, energetic individuals, not robots! Location Requirement You must live within 1 hour’s commute of Bournemouth and be able to travel at unsocial hours reliably. Why Join CrossCountry? At CrossCountry, we’re committed to building a diverse and inclusive workforce where everyone can thrive. We value the unique perspectives that everyone brings and believe this drives our success. In return our benefits include: Holiday allowance of 30 days, rising by one day a year up to a maximum 35 days. Pension is defined benefit, so contributions can vary but benefit is fixed and inflated each year. Free travel on Arriva Rail services (CrossCountry, Chiltern, London Overground and Grand Central) 75% off travel on other UK rail companies Discounted European rail travel after one year. Application Deadline: 5th February 2026   Please note, successful applicants will be required to attend a medical and have a DBS check. Join us and be part of something bigger – making journeys better, one customer at a time. Did you know you can set up alerts for new job opportunities? Simply navigate to 'My Job Alerts' in the Jobs Hub to get started.

Other Ai Matches

Bus Driver Applicants are expected to have a solid experience in handling Job related tasks
Fuel point attendant Applicants are expected to have a solid experience in handling Job related tasks
ESG Reporting Lead Applicants are expected to have a solid experience in handling Job related tasks
Payroll Program Support Applicants are expected to have a solid experience in handling Job related tasks
store keeper Applicants are expected to have a solid experience in handling Job related tasks
PCV Bus Driver Applicants are expected to have a solid experience in handling Job related tasks
Skilled Engineer- Nights Applicants are expected to have a solid experience in handling Job related tasks
Skilled Engineer Applicants are expected to have a solid experience in handling Job related tasks
Workday Senior Functional Partner - HCM Applicants are expected to have a solid experience in handling Job related tasks
Trainee Bus Driver Applicants are expected to have a solid experience in handling Job related tasks
Assistant Engineering Manager Applicants are expected to have a solid experience in handling Job related tasks
Bus Driver Applicants are expected to have a solid experience in handling Job related tasks
Multi Skilled Engineer Applicants are expected to have a solid experience in handling Job related tasks
Heavy Maintenance Manager Applicants are expected to have a solid experience in handling Job related tasks
PSV Engineer / Mechanical Engineer - Expression of Interest - North East Applicants are expected to have a solid experience in handling Job related tasks
Cleaner / Fueller / Shunter Applicants are expected to have a solid experience in handling Job related tasks
Operations Supervisor Applicants are expected to have a solid experience in handling Job related tasks
Assistant Engineering Manager Applicants are expected to have a solid experience in handling Job related tasks
Engineering Chargehand Applicants are expected to have a solid experience in handling Job related tasks
Talent Acquisition Specialist Applicants are expected to have a solid experience in handling Job related tasks
PSV ENGINEER Applicants are expected to have a solid experience in handling Job related tasks
Production Manager Applicants are expected to have a solid experience in handling Job related tasks
Chargehand Applicants are expected to have a solid experience in handling Job related tasks