Product Owner / Business Analyst job opportunity at Light & Wonder, Inc..

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DateMore Than 30 Days Ago bot
Light & Wonder, Inc. Product Owner / Business Analyst
Experience: General
Pattern: full-time
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loacation Marousi, Greece, Greece
loacation Marousi, Greec..........Greece

iGaming: If it’s iGaming, we know a thing or two. At Light & Wonder, It’s all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers. Position Summary We are looking for a commercially savvy Business Analyst – Product Owner to lead key capabilities within our Player Account Management (PAM) platform. You’ll own the discovery, definition, and delivery of features across core modules including Identity & Access Management (IAM), Player Relationship DB (single customer view), Responsible Gaming, Wallet & Payments, KYC, Bonusing, Campaigns, Loyalty, Player Registration & Journeys, and integration APIs. You’ll collaborate across Product, Engineering, Compliance, CRM, Payments, Fraud/Risk, BI, and Operations to ship secure, compliant, high-availability services that scale across multiple brands and markets. Candidates with hands-on iGaming PAM experience (operator or vendor side) are highly preferred. Product Ownership & Strategy Own outcomes for one or more PAM modules—set vision, measurable goals, and roadmap aligned to regulatory, market, and commercial priorities. Translate business strategy into clear epics, user stories, acceptance criteria, and prioritized backlogs (value vs. effort, risk, and compliance). Lead discovery (workshops, stakeholder interviews, process mapping, prototyping) and delivery (refinement, sprint planning, demos, UAT, rollout). Define success metrics and experiment (A/B tests, feature flags) to continuously improve conversion, trust & safety, and operational excellence. Responsibilities Support the roadmap and backlog for one or several PAM modules (IAM, Player, Responsible Gaming, Wallet & Payments, KYC, Bonusing, Campaigns, Loyalty, Registration, etc.). Translate strategy into delivery: epics, user stories, acceptance criteria; prioritize by value, risk, and compliance. Lead discovery & refinement: map key journeys and processes; define essential data and API needs. Drive delivery with Engineering/QA: sprint planning, user story refinement, demos, UAT, and releases across brands/markets. Ensure regulatory compliance (e.g., AML/KYC, RG, GDPR; market-specific rules) and auditability. Support integrations by working with external PSPs, KYC providers, CRM/CDP, fraud/risk tools, and external service providers. Track and improve KPIs (conversion, KYC pass, deposit success, bonus engagement, reliability). Champion non-functional requirements: availability, performance, security, observability, and data quality. Coordinate stakeholders (CRM, Payments, Risk/Fraud, BI, Ops, Support) and communicate status, risks, and decisions. Maintain core artifacts (PRDs, roadmaps, process maps) and ensure traceability and change control. Support operations: Customer Acceptance, incident triage, post-incident reviews, and continuous improvement. Support go-live readiness: Collaborate with Product, Delivery and release management to ensure appropriate documentation, training, and rollout plans are supported Qualifications · A degree in a science, technology or mathematical subject and or suitable gaming industry experience Experience Significant Gaming industry experience working for a solutions provider or operator Comfortable working with VP and C levels internally and at customer sites Very comfortable with technology and working with technologists (coding experience is not needed) Experience working with multiple SDLC and delivery methodologies Understanding cross functional and geographically dispersed team dynamics Personal attributes Good interpersonal skills Demonstrable oral and written communication skills Strong presentation skills and will present business strategies Team players with a desire to support and nurture A self-starter mentality who is capable of self-organizing and able to analyse lots of information from many sources A strong analytical mind Has a system thinking and continuous improvement mentality Willing to stand up for your convictions Why would you enjoy working with us at Light & Wonder? Competitive benefits, an open and supportive environment as well as a modern and exciting workplace The opportunity to interact with global teams on a regular basis Tangible and genuine development - at Light & Wonder, you can take your career where you want it to go! And if that’s not enough ; you will get to enjoy a  stunning work location  and  flexible working practices  whilst we provide you with the  guidance  and  development skills  you need to progress quickly and  enhance your career. #LI-Hybrid #LI-iGaming

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