Marketing Technologies Business Operations Lead job opportunity at Roche.



DateMore Than 30 Days Ago bot
Roche Marketing Technologies Business Operations Lead
Experience: 10-years
Pattern: full-time
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeMaster's (M.A.)
loacation Basel, Switzerland
loacation Basel....Switzerland

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Can you bridge the gap between "Going Live" and "Creating Value"? At Roche, we are deploying a fully integrated MarTech ecosystem across our organistion. We don't just want these tools to exist; we want them to perform. As the Business Operations Manager, you will be the custodian of the "Run State." You are the strategic leader who ensures our technology investments translate into seamless commercial execution, operational stability, and measurable business growth. The Opportunity Master of the "Run-State": You own the transition from project-led implementation to high-performing "Business as Usual" (BAU). You ensure that when the "project" ends, the value continues to scale. Process Architect: You won’t just manage workflows; you will audit and redesign them. You’ll identify bottlenecks and spearhead the design of "to-be" processes that eliminate manual effort and maximize the ROI of our tech stack. Strategic Governance: Establish and lead the change control and governance frameworks that manage how our business processes evolve post-launch. Operational Insight: Build the reporting frameworks that translate technical uptime into business insights—tracking KPIs like cost-to-serve, user adoption, and speed-to-market. Team Leadership: Mentor and lead a cross-functional operations function (Business and IT), empowering them to manage complex cutovers, hypercare, and long-term support. Bridge Builder: Act as the critical link between technical RDT/IT teams, external vendors, and senior commercial stakeholders to ensure everyone is aligned on the "run" model. Who You Are You are a highly structured, process-oriented leader. You possess a "pragmatic" mindset and understand that technology is only as good as the business operations supporting it. Operations Veteran: 7–10 years in Business Operations or Service Delivery within a large-scale, global environment. You know how to run enterprise platforms at scale. Industry Domain: 5–10 years of experience in the commercial function of Pharma/Biotech (or a similarly regulated industry). Transition Expert: Proven, hands-on experience managing complex "Project-to-Operations" shifts, including go-live readiness and hypercare. Leader of People: 3+ years of direct people leadership or 10+ years of matrix leadership in distributed teams. Process Mastery: A passion for continuous improvement and a "VACC" leadership mindset. Education: University Degree in Business or related field; an MBA or ITIL certification is a significant advantage. Mobility: Ready to travel globally ~10–15% of the time.   Why Join the MarTech Team? In the Marketing Technologies function, we don't just look at data; we use it to drive the business. This role is perfect for a leader who wants to move beyond the "launch" phase and actually build the operational engine that will power Roche's customer engagement for years to come.     Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

Other Ai Matches

Operational Excellence Practitioner Applicants are expected to have a solid experience in handling Job related tasks
Group Head in Analytical Development & Quality Control (80-100%) Contract for 2 years Applicants are expected to have a solid experience in handling Job related tasks
Marketing Partner FTC Contract 12 Months Applicants are expected to have a solid experience in handling Job related tasks
Key Account Manager - Custom Biotech - San Francisco, CA Applicants are expected to have a solid experience in handling CA related tasks
QA Manager QAforQC (befristet 02/28) Applicants are expected to have a solid experience in handling Job related tasks
Healthcare Compliance Analyst - Polish Speaking Applicants are expected to have a solid experience in handling Job related tasks
Research Associate, Multiplexed imaging and Automation Applicants are expected to have a solid experience in handling Multiplexed imaging and Automation related tasks
Chef de Partie – Schöpfli im Park (w/m/d), 100% - befristet Applicants are expected to have a solid experience in handling 100% - befristet related tasks
Team Lead Automation and Integration Applicants are expected to have a solid experience in handling Job related tasks
CMC Expert Drug Product Synthetic Molecule Parenterals (Peptide Launch) Applicants are expected to have a solid experience in handling Job related tasks
2026 Summer Intern - Project Management Organization Applicants are expected to have a solid experience in handling Job related tasks
Produktionsmitarbeiter/Operator (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Roche Patient Assistance Program (RPAP) Intern Applicants are expected to have a solid experience in handling Job related tasks
Section Lead & Center of Excellence (CoE) Strategy Realization Applicants are expected to have a solid experience in handling Job related tasks
实习医药信息顾问 Applicants are expected to have a solid experience in handling Job related tasks
T&E Compliance Analyst (Japanese Speaker) Applicants are expected to have a solid experience in handling Job related tasks
Medical Director (BC) Applicants are expected to have a solid experience in handling Job related tasks
Quality Assurance Mobile Engineer (m/f/d) Applicants are expected to have a solid experience in handling Job related tasks
People & Molecule Lead (PML) Applicants are expected to have a solid experience in handling Job related tasks
Procurement Specialist (Japanese Speaker) Applicants are expected to have a solid experience in handling Job related tasks
Team Lead / Teamleiter technischer Service (m/w/d) im Bereich Continuous Glucose Monitoring Manufacturing (Technical Unit Lead) Applicants are expected to have a solid experience in handling Job related tasks
Business Operational Excellence Manager Applicants are expected to have a solid experience in handling Job related tasks
Study Manager - 1 year FTC Applicants are expected to have a solid experience in handling Job related tasks