Fraud Investigator II job opportunity at First Financial Bank.

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DateMore Than 30 Days Ago bot
First Financial Bank Fraud Investigator II
Experience: 4-years
Pattern: full-time
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degreeAssociate
loacation OH - Cincinnati - Pictoria Dr, United States Of America
loacation OH - Cincinnat..........United States Of America

We do the right things, right now.  We do them in a way that is relevant to our clients.  Become a part of our history as it continues to be written!  If you are interested and qualified for this role, we invite you to apply. The Fraud Investigator position is responsible for the detection, prevention and investigation of potential fraud situations. Specific procedural reviews and approved countermeasures are utilized in the daily job performance. This role requires the ability to conduct research; execute various tasks to protect the client and bank; and provide clear documentation of investigations. This position also requires the ability to work in a fast paced environment while effectively multi-tasking. This role must also maintain a balanced perspective to ensure a positive customer experience for both our internal and external customers. Essential Functions/Responsibilities Review fraud alerts, queues, and reports to detect & prevent fraud, or refer for further investigation Review fraud referrals from internal partners to determine appropriate course of action Effectively execute countermeasures and various mitigation strategies to avoid losses to the bank and to our customers Collect evidence pertaining to law enforcement requests Provide branch support for handling of fraud situations for customer incidents Set up, document, and investigate fraud cases with varying degrees of complexity Interact with internal and external partners such as operations groups, banking centers, and law enforcement, to resolve and investigate fraud incidents Ability to complete or direct financial transactions such as right-of-offset, closing balance issue, or charge off requests Prepare and submit Suspicious Activity Reports (SARs) as required Review and process various fraud claims handling forms Train and mentor fraud team members as required Testifies in civil or criminal court cases as required Stays abreast of industry trends and changes in law or regulation Maintain confidentiality surrounding fraud methods and investigations Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job 4 years prior fraud or loss prevention experience, or other applicable professional experience Detail oriented with strong research and problem solving skills Ability to review & interpret data related to digital activity to determine appropriate actions to be taken to ensure account and bank security Ability to manage multiple tasks simultaneously Ability to reason through complex investigations Excellent organizational & communication skills Ability to work independently and apply sound judgement High school diploma or equivalent Prior investigations experience in credit or banking environment Some college or industry certification preferred Willing to work a flexible schedule Preferred Knowledge and Skills Fraud, compliance, or banking experience preferred Fraud certification (CAFP, CFCI, CFE or similar), working towards certifications, or willing to obtain certification preferred Bachelor's degree or equivalent work history preferred Level of Complexity and Scope Works on problems of moderate scope, which are often varied but routine where analysis of situations or data requires a review of multiple factors Exercises judgement within defined procedures and practices to determine appropriate action. Normally receives little instruction on day to day work, with general instructions on new assignments Degree of Independence and Decision-Making Works with limited supervision Applies guidelines with high proficiency Receives minimal guidance and is able to provide sound guidance or other investigators Required Supervisory Responsibilities None Physical Requirements Frequent use of computer, keyboard, phone and office equipment Occasional moving within the office or to other locations within the building Occasionally lifting and carrying light objects, typically up to 10-15 pounds Compliance Statement The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements. Development and Training Promotional opportunities as investigator demonstrates the ability to handle more complex cases, apply reasoning skills to solve for new case scenarios, and mentor others Pay Range $23.56 - $28.37/hour Benefits We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide .  Incentive Eligibility All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer.

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