Monitoring Tools Lead job opportunity at DXC Technology.



DateMore Than 30 Days Ago bot
DXC Technology Monitoring Tools Lead
Experience: 7-years
Pattern: full-time
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loacation SAU - RIYADH, Saudi Arabia
loacation SAU - RIYADH....Saudi Arabia

Job Description: Role Overview: We are looking for an experienced Monitoring Lead / SME to design, manage, and evolve our enterprise monitoring strategy using OpenText Tools (OBM, APM, SiteScope, OO & NNMi) Dynatrace, and SolarWinds. The candidate will be responsible for driving observability practices, managing a monitoring team, and ensuring high service availability for critical business applications and infrastructure. Responsibilities: Key Responsibilities: - Define and implement the enterprise monitoring and observability strategy. - Lead and mentor L1/L2 and mid-level support teams. - Oversee monitoring design, integrations, and tool enhancements across OBM, Dynatrace, and SolarWinds. - Collaborate with architects, DevOps, and application teams to implement full-stack observability solutions. - Drive automation, self-healing, and AI/ML-based predictive monitoring initiatives. - Present monitoring health, trends, and improvements to senior stakeholders. - Ensure compliance with ITIL processes, SLAs, and audit requirements. - Plan capacity, scalability, and roadmap for monitoring tools and practices. - Expertise in designing and scaling monitoring with HP Sitescope across enterprise environments. - Strong experience in integrating HP Operations Orchestration (OO) with monitoring tools for end-to-end automation. - Ownership of HP Service Manager (SM) and Service Portal, ensuring process compliance, SLA adherence, and reporting to leadership. Mandatory Skills Description: Required Skills: - Expertise in OBM (event/incident correlation), Dynatrace (APM, RUM, synthetic monitoring), and SolarWinds (NPM, SAM, DB monitoring). - Strong understanding of enterprise IT landscapes - cloud (AWS/Azure/GCP), on-prem, hybrid infrastructures. - Proven leadership and team management experience. - Experience with observability practices - logs, metrics, traces, distributed monitoring. - Strong stakeholder management and communication skills. Experience: 7+ years in IT monitoring/observability, with at least 2-3 years in a leadership role. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available   here .

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