Ingeniero de Soporte Técnico en sitio (Corp.Terracota, CdMx) job opportunity at DXC Technology.

Home Jobs In Mexico Tag: CdMx) Ingeniero de Soporte Técnico en sitio (Corp.Terracota, CdMx) position at DXC Technology


DateMore Than 30 Days Ago bot
DXC Technology Ingeniero de Soporte Técnico en sitio (Corp.Terracota, CdMx)
Experience: General
Pattern: full-time
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Status:

CdMx)

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degreeGeneral
loacation MEX - DIF - MEXICO CITY, Mexico
loacation MEX - DIF - ME..........Mexico

Job Description: ** Esta es una posición de tiempo completo trabajando en sitio de nuestro cliente en Corporativo Terracota, CDMX** En DXC usamos el poder de la tecnología para brindar servicios de TI de misión crítica que nuestros clientes necesitan para modernizar las operaciones e impulsar la innovación en todo su patrimonio de TI. Brindamos servicios a través de Enterprise Technology Stack para la subcontratación de procesos comerciales, análisis e ingeniería, aplicaciones, seguridad, nube, subcontratación de TI y Modern Workplace. Nuestros servicios DXC Modern Workplace permiten a los empleados de los clientes encontrar, comprender e interactuar fácilmente con TI y sus colegas en cualquier momento, en cualquier lugar y en cualquier dispositivo. Potenciamos una experiencia personalizada que permite a los empleados trabajar sin problemas y de forma segura. SOBRE ESTE ROL: Como representante de soporte de campo, trabajará e interactuará de manera proactiva con los usuarios finales en los sitios del cliente, administrará la resolución de problemas preventivos y correctivos en aplicaciones y /o sistemas, networking, problemas de redes y aplicaciones para servidores industriales estándar, entornos en cluster especializados.  sistemas de impresión, móviles, hand held, laptops, brindando soporte en los 3 niveles hardware, software y redes. QUE HARÁS: Brindar soporte a usuarios. Configurar y administrar equipos. Resolución de tickets y seguimiento. Habilidades de comunicación activa y trabajo en equipo para resolver cualquier incidencia/petición del cliente. Proporcionar servicio de software, soporte post-venta o entrega de servicios y solución de aplicaciones, en sistemas estándar y especializados. Resolver problemas técnicos en las plataformas de hardware y software asignadas. Usar procedimientos/herramientas de monitoreo proactivo para identificar oportunidades de prevención de problemas. QUIEN ERES: Carrera Técnica, Licenciatura en tecnologías de Información, Ingeniería en Sistemas, Ciencias de la Computación, Informática y/o carreras a fin) 2 años de experiencia trabajando con la industria de la tecnología. 2 años de experiencia dando soporte a computadoras, celulares, impresoras, hand held, lectores de códigos, entre otros. Conocimiento avanzado en sistemas operativos y software. Networking básico. Android  O/S.  AMBIENTE DE TRABAJO Presencial en oficinas del cliente en Corporativo Terracota, CDMX. Unirse a DXC lo conecta con personas brillantes que aceptan el cambio y aprovechan las oportunidades para avanzar en sus carreras y amplificar el éxito del cliente. En DXC nos apoyamos mutuamente y trabajamos en equipo, a nivel mundial y local. Nuestros logros demuestran cómo brindamos excelencia a nuestros clientes y colegas. Te unirás a un equipo que trabaja para crear una cultura de aprendizaje, diversidad e inclusión y está dedicado a una ética sólida y ciudadanía corporativa. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available   here .

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