Director, Platform Operations & Program Management position at DXC Technology.| United States Of America

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DXC Technology Director, Platform Operations & Program Management

Experience: 5-years

Pattern: full-time

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MBA

USA - VA - ASH..........United States Of America

Job Description: Director, Platform Operations & Program Management, Global Infrastructure Services We are seeking a strategic platform leader to drive the execution and business operations of a next-generation AI-powered enterprise platform from beta through general availability and market scale. This is a high-visibility, mission-critical role requiring someone who can operate as a mini-COO for the platform—combining program execution rigor with commercial acumen to manage FinOps, pricing strategy, and go-to-market support alongside traditional program management disciplines. This role requires an entrepreneurial leader who thrives in building something from the ground up, establishing program discipline in ambiguous environments, and driving both technical execution and business outcomes in a matrixed organization. Responsibilities Strategic Program Leadership Own the integrated program plan, connecting dependencies across product, engineering, user experience design, sales/commercial, legal, and finance workstreams Synthesize complex program data into strategic insights for executive decision-making—not just status compilation, but analysis of program health, trajectory, business implications, and financial impact Proactively identify and escalate risks, dependencies, and blockers before they impact delivery Translate technical progress into business language for presentations, executive reviews and customer engagements Build and maintain strong working relationships with workstream leads, technical leads, commercial teams, and executive sponsors Manage expectations and maintain alignment across diverse stakeholders Platform Operations & Business Management Support go-to-market activities including lighthouse customer engagements, competitive positioning, and market messaging Drive FinOps discipline—track platform costs, optimize resource utilization, and connect technical decisions to financial outcomes Contribute to business case development, ROI analysis, and financial modeling for platform investments Support contract negotiations and SOW development with vendors Monitor platform metrics that matter to the business: customer adoption, utilization, retention, and commercial performance Build business operations muscle as the platform scales from startup mode to enterprise-scale operations Program Discipline & Execution Rigor Establish and enforce program and technical project management operating rhythms: status reporting, risk reviews, decision forums, and escalation protocols Create executive-quality deliverables (status reports, program reviews, risk assessments, business reviews) that provide actionable insights, not just data aggregation Drive accountability across teams without direct reporting relationships Ensure SDLC compliance, milestone tracking, and quality gates are met across all workstreams Track resource utilization, capacity planning, and budget alignment Manage cross-team dependencies and ensure workstreams aren't blocked waiting on each other Team Building & Organizational Development Build and scale the platform operations team over the next two years as we move from beta to general availability Support hiring, onboarding, and team structure decisions that impact program delivery Establish organizational processes and operating models for a growing platform organization Develop talent and create career pathways for team members Qualifications Education & Experience MBA or 5+ years of demonstrated P&L ownership, commercial responsibility, or platform GM experience 15+ years in program and/or project management leadership roles, with at least 7 years leading complex, multi-million-dollar technology programs Software development background—not just managing developers, but having built software products or platforms themselves earlier in career Proven experience managing SaaS platform development through full lifecycle from concept to market scale Platform & Product Experience Track record of building something from the ground up—0-to-1 platform launches, new product development, or program establishment Understanding of platform economics: unit costs, pricing tiers, consumption models, and path to profitability Familiarity with enterprise managed services, infrastructure, or cloud platforms preferred Some experience with AI/ML platform development is a strong plus Leadership & Execution Capabilities Track record of establishing program discipline in ambiguous, fast-moving environments while maintaining entrepreneurial spirit Experience managing programs with distributed teams across multiple functions and geographies Strong business acumen—can connect technical execution to business outcomes, financial impact, and market positioning Strategic thinking—can see around corners, anticipate risks, identify opportunities Executive presence and communication skills—comfortable presenting to C-level audiences and strategic customers Financial literacy—can read P&Ls, build business cases, and make data-driven resource allocation decisions Technical & Methodological Expertise Deep understanding of agile/scrum methodologies, SDLC, and DevOps practices Expert knowledge of program management tools (Asana, JIRA, Confluence or equivalents) Understanding of cloud infrastructure, platform architecture, and enterprise technology stacks Please Note: Job Location can be anywhere within the USA At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email . Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

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Director, Platform Operations & Program Management job opportunity at DXC Technology.

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