Sales Operations Associate II job opportunity at Arrow Electronics.

Home Jobs In Mexico Tag: Job Sales Operations Associate II position at Arrow Electronics


DateMore Than 30 Days Ago bot
Arrow Electronics Sales Operations Associate II
Experience: 3-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeAssociate
loacation Tlaquepaque, Mexico, Mexico
loacation Tlaquepaque, M..........Mexico

Position: Sales Operations Associate II Job Description: What You’ll Be Doing: Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique customer requirements. Resolve discrepancies with the customer prior to order entry; enter sales orders into the Arrow ERP system working with shared services teams to resolve any complex issues. Review backlog report throughout to determine how to fulfill orders most effectively while balancing product cost, customer delivery expectations and vendor availability. Customers Service and Service Requests: Meets customer service agreements established in SOW. Respond quickly ad professionally to customer requests for information relative to orders and RMA's requests for confirmations/invoices, credit status, expediting or shipping requirements. Documents all customer requests for product returns or maintenance cancellations in an Oracle ERP system. Obtains all related facts and makes the decision to accept or reject based on established guidelines. Backlog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims: Maintain control of the open backlog of orders, service requests and RMA's from entry through billing. From ongoing reviews of open orders and SRs/RMAs determine if the vendors have shipped, entitled and or billed the order or return. Research and resolve vendor invoice variances caused by price, quantity, goods/services receipts, freight and tax code discrepancies. May manage customer quotes activities in line with customer specific strategies, quoting processes, and order management. What We Are Looking For: 1-3 years of related experience. Intermediate knowledge of Microsoft Excel. Excellent verbal and written communication skills; must be fluent in English. Even Better if You Have: Experience with ERP/CRM systems. Work Arrangement: Hybrid: 3 days in office / 2 days work from home What’s In It For You: At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. 30 days of Christmas bonus 40% vacation premium 12 vacation days plus 2 Floating days, sick days and holidays Vision and Dental Assistance Life Insurance Healthcare Insurance 10% Food/Pantry Vouchers Restaurant Vouchers 13% Savings Fund Tuition reimbursement Growth Opportunities, and more! #LI-CS1 #LI-Hybrid Annual Hiring Range/Hourly Rate: $18,508.33 - $22,284.92 MXN Monthly Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.   Location: MX-JAL-Tlaquepaque, Mexico (HPE Guad office) Time Type: Full time Job Category: Business Support EEO Statement: Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc. Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. ( EEO policy Mexico )

Other Ai Matches

Technical Lead- Design Verification Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Business Development Director - Arrow Global Supply Chain Services Applicants are expected to have a solid experience in handling Job related tasks
Technical Support Specialist Level 1 - VMware by Broadcom Applicants are expected to have a solid experience in handling Job related tasks
Business Development Representative (German Speaking) Applicants are expected to have a solid experience in handling Job related tasks
IT Service Desk Analyst I Applicants are expected to have a solid experience in handling Job related tasks
Due Diligence Analyst Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative Applicants are expected to have a solid experience in handling Job related tasks
Account Manager Applicants are expected to have a solid experience in handling Job related tasks
Product Management Manager Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Key Account Executive Applicants are expected to have a solid experience in handling Job related tasks
Production Technician Lead (Shift: Tuesday - Friday 9:00 am to 7:30 pm) Applicants are expected to have a solid experience in handling Job related tasks
Production Technician Lead (Monday to Thursday 9:00 am to 7:30 pm) Applicants are expected to have a solid experience in handling Job related tasks
Storekeeper Applicants are expected to have a solid experience in handling Job related tasks
Duales Studium: Business Administration Sales / Marketing (m/w/d) 2026 Applicants are expected to have a solid experience in handling Job related tasks
Finance Manager of FP&A UK & IE Applicants are expected to have a solid experience in handling Job related tasks
Sales & Marketing Representative Applicants are expected to have a solid experience in handling Job related tasks
Senior Engineer Linux BSP for Automotive Applicants are expected to have a solid experience in handling Job related tasks
Senior Devops Enginer - AWS Applicants are expected to have a solid experience in handling Job related tasks
Vendor Specialist Applicants are expected to have a solid experience in handling Job related tasks
Production Technician Team Lead Applicants are expected to have a solid experience in handling Job related tasks
Field Sales Engineer Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Account Manager Applicants are expected to have a solid experience in handling Job related tasks
Inside Sales Representative (German speaker) Applicants are expected to have a solid experience in handling Job related tasks