Technical Support Representative - Iloilo job opportunity at Asurion.

Home Jobs In Philippines Tag: Job Technical Support Representative - Iloilo position at Asurion


DateMore Than 30 Days Ago bot
Asurion Technical Support Representative - Iloilo
Experience: 18-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeDiploma
loacation Philippines - Iloilo Business Park, Philippines
loacation Philippines - ..........Philippines

The purpose of the role is to help Asurion’s customers “stay connected” with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive outbound call work as well as take inbound calls. Why choose Asurion?   Next Level Pay : Earn ₱26,900/₱36,200 monthly salary PLUS unlimited sales incentives (incentives are based on performance).  Free Daily meals: Complimentary meals every day.  Work-Life Balance: Up to 30 days paid time off (convertible to cash)   Future planning: Life insurance + retirement plan   And more : Transportation, rice, and other allowances   What You’ll Do:   Be the Voice of Support:  Handle inbound and outbound communications, assisting customers with setting up applications, networks, and various technologies. Make a real impact in customers’ daily lives.  Offer Solutions and Drive Sales:  Identify and recommend products or services to match customers' needs, suggesting upgrades or additional services to enhance their experience.  Passion for Growth:  We invest in your development with ongoing training and opportunities for advancement. Seek opportunities to learn new skills and turn feedback into action.  Tech Expert & Trendsetter:  Provide expert guidance while troubleshooting devices like laptops, smartphones, and more.  Engage and Educate:  Identify customer needs and educate them about their devices and software by staying updated on the latest tech trends.  Deliver Exceptional Service:  Ensure every interaction meets our quality standards, aiming for the highest customer satisfaction to drive our Net Promoter Score (NPS).   Act as One Team: Work cross-functionally amongst colleagues and clients, sharing knowledge and supporting collective success.   Embrace Divine Discontent: Lean into the challenges a dynamic work environment presents with a "can-do" spirit, even when faced with complex issues.   What We’re Looking For:    Education:  High school diploma or equivalent.  Experience:   Must be 18 years or older.  Must have at least 6 months in a call center sales program.  Must have at least 1 year in a call center customer service role.  Must have at least 1 year in technical support Must have experience with voice support programs/account  Skills and Attributes:   Passion for customer service and technology.  Ability to quickly learn new tech and tools.  Empathy, patience, and problem-solving skills.  Strong understanding of major operating systems and consumer technologies.  Proven ability to handle customer queries efficiently and adapt to changes.  Ready to take your career to the next level and be the tech savior our customers need? Apply now and let’s connect! 

Other Ai Matches

Sales Enablement Coach Applicants are expected to have a solid experience in handling Job related tasks
Software Engineer 2 Applicants are expected to have a solid experience in handling Job related tasks
Sales Enablement Manager Applicants are expected to have a solid experience in handling Job related tasks
Coaching Consultant Applicants are expected to have a solid experience in handling Job related tasks
Sales Enablement Coach Applicants are expected to have a solid experience in handling Job related tasks
Instructional Designer Applicants are expected to have a solid experience in handling Job related tasks
Call Center Supervisor - New Business Applicants are expected to have a solid experience in handling Job related tasks
People Services Coordinator Applicants are expected to have a solid experience in handling Job related tasks
Sr. Analyst, Performance Programs Applicants are expected to have a solid experience in handling Performance Programs related tasks
Senior Manager Sales Enablement Applicants are expected to have a solid experience in handling Job related tasks
Senior Manager, Call Center Operations Applicants are expected to have a solid experience in handling Call Center Operations related tasks
Customer Support & Sales Representative - Cebu Applicants are expected to have a solid experience in handling Job related tasks
Sr. Graphic Designer Applicants are expected to have a solid experience in handling Job related tasks
Test and Equipment Technician Applicants are expected to have a solid experience in handling Job related tasks
Supervisor, Accounting Applicants are expected to have a solid experience in handling Accounting related tasks
DevOps Engineer 2 Applicants are expected to have a solid experience in handling Job related tasks
Customer Support and Sales Representative - Iloilo Applicants are expected to have a solid experience in handling Job related tasks
DevOps Engineer 2 Applicants are expected to have a solid experience in handling Job related tasks
Operations Manager, Customer Solutions ICP Applicants are expected to have a solid experience in handling Customer Solutions ICP related tasks
Intermediate Trainer Applicants are expected to have a solid experience in handling Job related tasks
Production Operator Applicants are expected to have a solid experience in handling Job related tasks
Senior Manager, Sales Enablement Applicants are expected to have a solid experience in handling Sales Enablement related tasks
Instructional Technologist Applicants are expected to have a solid experience in handling Job related tasks