HOTLINER/FORMATEUR TECHNIQUE H/F job opportunity at Genuine Parts Company.

Home Jobs In France Tag: Job HOTLINER/FORMATEUR TECHNIQUE H/F position at Genuine Parts Company


DateMore Than 30 Days Ago bot
Genuine Parts Company HOTLINER/FORMATEUR TECHNIQUE H/F
Experience: General
Pattern: full-time
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loacation LE MANS, France
loacation LE MANS....France

Bienvenue chez Alliance Automotive Group Acteur majeur de la distribution indépendante de pièces détachées et de la réparation automobile et poids lourds, Alliance Automotive Group compte 4 500 salariés en France. Le groupe Alliance Automotive fait partie de GPC, Leader mondial de la distribution de pièces détachées. Dans le cadre du projet "Cap sur la technique", nous recrutons   un(e) HOTLINER/ FORMATEUR TECHNIQUE H/F en CDI   basé au   Mans (72). Les missions du poste Rattaché(e) au Responsable Hotline Technique, vous répondrez aux sollicitations techniques des garages abonnés à la Hotline d'Alliance Automotive Group. Vous conduirez également des actions de formations auprès d'un public ciblé soucieux d'acquérir des compétences supplémentaires. A ce titre, vos missions seront les suivantes: - Répondre aux appels entrants des garages et ateliers abonnés - Saisir l’historique des appels et échanges dans l'outil ticketing afin d’assurer un suivi sans faille - Assister les garages dans leurs diagnostics et recherches de pannes - Rechercher les informations techniques et schémas électriques associés aux demandes (sur sites multimarques et constructeurs) - Rédiger des notes et informations techniques pour enrichir la base existante - Elaborer des tutoriels pour de la formation en distancielle - Assurer une veille technologique et pédagogique - Effectuer des contenus pédagogiques et et assurer le déroulement de formations sous différents formats de diffusion - Analyser les résultats Le profil recherché Issu(e) d'une formation en mécanique automobile, vous bénéficiez d’une expérience réussie dans un atelier, une hotline technique ou un centre de formation. Vous êtes une personne pédagogue, rigoureuse, méthodique, organisé et autonome. Vous appréciez le travail en équipe. Infos complémentaires - Poste en CDI - Du lundi au vendredi - Rémunération selon l'expérience Not the right fit? Create an account to set up email alerts as new job postings become available that meet your interest! Alliance Automotive Group is an equal opportunities employer.

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