On-Site Sr CSR job opportunity at Genuine Parts Company.



DateMore Than 30 Days Ago bot
Genuine Parts Company On-Site Sr CSR
Experience: General
Pattern: full-time
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation USA MOT Elmira NY05, United States Of America
loacation USA MOT Elmira..........United States Of America

SUMMARY Under limited supervision, ensures customer expectations are accurately determined and are fully met. Develop and broaden relationships within customer organization to fully understand needs and wants; primary contribution is acting as the inside half of the sales team and ensuring transactions are error free and providing guidance and advice to less experienced Customer Service Representatives. This position works more than 50% of the time at the customer location. COMPENSATION $24.50 - $32.00 (hourly) JOB DUTIES Responds to customer inquiries, provides quotes and takes customer orders via telephone, fax, email, electronic methods or walk-in (counter sales). Orders items to ensure appropriate inventory levels are maintained for Consignment customers. Responsible for sourcing products in branch inventory, Distribution Center inventory or supplier inventory. Ensures identification and sale of Motion Industries’ assets. In some cases may have to locate a product. Influences Motion Industries’ Gross Profit through negotiating the sale price and purchase price, within certain parameters. Proactively generates sales by actively promoting Motion Industries’ products to existing customers. Expedites backorders. Acts as mentor/lead to lower level employees. May act as subject matter expert on multiple products. May act as back-up for Operations Manager. May pull inventory and prepare order for shipment to customer. May handle customer returns. May place orders without approval for orders up to $5,000 per line and $10,000 per Purchase Order. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. Minimizes Branch freight cost by determining the most cost effective method to fulfill customer orders. Routinely interacts with customers to obtain and fulfill orders correctly. Interacts with suppliers as necessary to obtain pricing for items. Partners with Account Representatives to ensure customer satisfaction. May assist customer by troubleshooting via telephone or email and identifying correct part. Attends training sessions regularly to continue professional growth and development. Performs other duties as assigned. COMPANY INFORMATION Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Other Ai Matches

Store Delivery Driver Applicants are expected to have a solid experience in handling Job related tasks
Account Representative Applicants are expected to have a solid experience in handling Job related tasks
Warehouse Distribution Center Associate Applicants are expected to have a solid experience in handling Job related tasks
Commercieel Medewerker Seats Applicants are expected to have a solid experience in handling Job related tasks
CONSULTANT AMOA H/F Applicants are expected to have a solid experience in handling Job related tasks
Warehouse Associate Applicants are expected to have a solid experience in handling Job related tasks
Servicetechniker (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Warehouse Distribution Center Associate Applicants are expected to have a solid experience in handling Job related tasks
Stock Controller Applicants are expected to have a solid experience in handling Job related tasks
Commercieel Medewerker Applicants are expected to have a solid experience in handling Job related tasks
On-Site Warehouse Applicants are expected to have a solid experience in handling Job related tasks
Store Counter Sales (Part Time) Applicants are expected to have a solid experience in handling Job related tasks
Account Specialist - Fluid Power Applicants are expected to have a solid experience in handling Job related tasks
Store Counter Sales Applicants are expected to have a solid experience in handling Job related tasks
Distribution Center Receiving Associate Applicants are expected to have a solid experience in handling Job related tasks
Ausbildung zur Fachkraft für Lagerlogistik (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Motion Automation Intelligence- Account Representative Applicants are expected to have a solid experience in handling Job related tasks
Vendeur Comptoir Magasinier Applicants are expected to have a solid experience in handling Job related tasks
Ausbildung zur Fachkraft für Lagerlogistik (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Parts Advisor Applicants are expected to have a solid experience in handling Job related tasks
Store Delivery Driver Applicants are expected to have a solid experience in handling Job related tasks
Driver Applicants are expected to have a solid experience in handling Job related tasks
Hydraulic Technician - Hydraulics Network - Epping, VIC Applicants are expected to have a solid experience in handling VIC related tasks