Senior Manager, Accommodations Services job opportunity at Sun Life Insurance.



DateMore Than 30 Days Ago bot
Sun Life Insurance Senior Manager, Accommodations Services
Experience: 5-years
Pattern: full-time
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Accommodations Services

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degreeAssociate
loacation Hartford, Connecticut, United States Of America
loacation Hartford, Conn..........United States Of America

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office. The opportunity: The Senior Manager, Accommodations Services provides supervisory responsibilities to the Accommodations team in support of Sun Life Integrated Absence, Disability and Accommodation services. In this role, you work within a team environment among a peer group and with key business partners to service client needs related to absence, disability and accommodations. Additionally, you are responsible for your team performance and meeting the established operational area standards for the professional management of both routine and complex claims for Absence and Disability Management.   How you will contribute: Lead and develop a team managing ADA and PWFA accommodations Conduct quality reviews and provide coaching to staff Drive talent development, including selection, retention, and performance management Facilitate interactive dialogues with employees, medical professionals, and other stakeholders Monitor workflow and ensure optimal case management Oversee utilization of internal and external resources Participate in strategic planning for Accommodation Services Identify areas for continuous improvement Monitor and report on key performance metrics Contribute to educational seminars and client presentations What you will bring with you : Ability to work with a diverse range of people. 5+ years’ direct experience required in managing accommodations, absence, vocational services and/or claims team. Previous people leadership/ management experience strongly preferred. Disability and Absence Management knowledge with demonstrated expertise in Federal/State FMLA, short-term disability, statutory disability plans, ADA and PWFA.and/or the disability insurance industry Strong communication and negotiation skills Advanced knowledge of Accommodation and Vocational Services Excellent analytical, critical thinking, and problem-solving abilities Ability to work in a fast-paced, service-oriented environment Strong organizational and time management skills Collaborative team player with the ability to work independently Salary:    $71,100-$106,700 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.  Not ready to apply yet but want to stay in touch?   Join our talent community to stay connected until the time is right for you!  We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive.  We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate.  We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.  Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account.  Enjoy a flexible, inclusive and collaborative work environment that supports career growth.  We’re proud to be recognized in our communities as a top employer.  Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row.  Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodation s to the known physical or mental limitation s of otherwise-qualified individuals with disabilities or special disabled veterans , unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.com  to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Claims - Life & Disability Posting End Date: 05/02/2026

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