Travel & Expenses Customer Support - Spanish Speaker job opportunity at Airbus SE.

Home Jobs In Portugal Tag: Job Travel & Expenses Customer Support - Spanish Speaker position at Airbus SE


DateMore Than 30 Days Ago bot
Airbus SE Travel & Expenses Customer Support - Spanish Speaker
Experience: 1-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Coimbra, Portugal
loacation Coimbra....Portugal

Job Description: We are now recruiting a Travel & Expenses Customer Support - Spanish Speaker to join our Travel & Expenses team in Coimbra. Responsibilities - your mission Manage incoming phone calls, emails and chat messages Maintain a positive and friendly tone with customers at all times Identify and assess Airbus travelers needs to achieve satisfaction and maintain professional customer support  Build sustainable relationships and trust with Airbus travelers through open and interactive communication Provide accurate, valid and complete information by using the knowledge about Airbus Policies/guidelines, country specific Tax laws and usage of Expense reporting tools.  Handle Airbus travelers complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and keep records of customer interactions Meet personal/Customer Care Team targets and call handling quotas Follow communication procedures, guidelines and policies ​ Requirements - our ideal candidate will have Applicants must have: 1+ year of work experience, ideally in Customer Support or Contact Center Fluency in English and Spanish (mandatory) Strong phone contact handling skills and active listening ​  Applicants ideally should have: Proven customer support experience or experience as a Client Service Representative Good awareness of any potential compliance risks and committed to act with integrity Autonomous, proactive and able to take initiatives Ability to promote best practices when communicating with Airbus travelers  Customer focus and ability to adapt/respond to different types of characters Strong knowledge of computer operation and standard office software (Service now, GOOGLE workplace) Ability to multitask, prioritize, and manage time effectively Resilient and strong self-control when handling customer complaints KDS NEO experience is preferred but not a prerequisite Ability to communicate clearly with end‐users, peers and management Benefits - what’s in it for you: Diverse career opportunities within Airbus European core countries or in other regions around the world. A hybrid working model, allowing you to combine onsite and offsite work. A modern office well connected to public transportation. A motivated and fun crew to grow and build and shape the GBS together. An intense and exciting onboarding experience. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Airbus Portugal SA Employment Type: Permanent ------- Experience Level: Professional Job Family: Transactional Accounting <JF-FI-FB> By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to  emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Other Ai Matches

Développeur Logiciel pour les Noyaux de Performance Avion de Nouvelle Génération - 1GZCF (D/F/M) Applicants are expected to have a solid experience in handling Job related tasks
ATR - Spec - Future Projects and R&T Applicants are expected to have a solid experience in handling Job related tasks
IT Product/Service Manager - Product Owner Applicants are expected to have a solid experience in handling Job related tasks
Avionics Lead Engineer Applicants are expected to have a solid experience in handling Job related tasks
Engine Performance Research & Predevelopment Engineer (Propulsion CoC in Design Office) Applicants are expected to have a solid experience in handling Job related tasks
Intern - Materials and Process Applicants are expected to have a solid experience in handling Job related tasks
Projektleiter SBW (d/m/w) Applicants are expected to have a solid experience in handling Job related tasks
Flight Operations Support Director Applicants are expected to have a solid experience in handling Job related tasks
Airbus Atlantic - Chargé d'affaires Travaux Neufs (All Gender) Applicants are expected to have a solid experience in handling Job related tasks
Electronics Products - End-To-End ERP Technical Leader Applicants are expected to have a solid experience in handling Job related tasks
Sr. Operation Controller Applicants are expected to have a solid experience in handling Job related tasks
Director, Global Medical Response (GMR) Program Applicants are expected to have a solid experience in handling Global Medical Response (GMR) Program related tasks
Ausbildung zum Zerspanungsmechaniker (all genders) Applicants are expected to have a solid experience in handling Job related tasks
Engineering Manager Applicants are expected to have a solid experience in handling Job related tasks
Responsable Achats / Manager Purchasing Applicants are expected to have a solid experience in handling Job related tasks
Chargé d’Affaires Outillages / Tooling Project Manager Applicants are expected to have a solid experience in handling Job related tasks
Testia GmbH - Export Control Officer (m/f/d) Applicants are expected to have a solid experience in handling Job related tasks
Projektleiter (d/m/w) Software & IT Applicants are expected to have a solid experience in handling Job related tasks
ATR - MRB Process Referent Applicants are expected to have a solid experience in handling Job related tasks
FHS Customer Program Manager Applicants are expected to have a solid experience in handling Job related tasks
Integration and ITCOMs Engineer (d/f/m) Applicants are expected to have a solid experience in handling Job related tasks
Airbus Atlantic - Calculateur Expérimenté Structure Statique et/ou Fatigue et Tolérance aux Dommages (All Gender) Applicants are expected to have a solid experience in handling Job related tasks
A400M Technical/Logistical Coordinator Applicants are expected to have a solid experience in handling Job related tasks