Lead Process Technician or Senior Technical Specialist (3rd Shift) position at Zoetis.| United States Of America

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Zoetis Lead Process Technician or Senior Technical Specialist (3rd Shift)

Experience: 10-years

Pattern: full-time

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Diploma

Kalamazoo - Ki..........United States Of America

Role Description Senior Technical Specialist: The Senior Technical Specialist serves as a key liaison between production work teams and cross-functional support groups, with a primary focus on advanced troubleshooting, training, continuous improvement, and preventative maintenance within the Value Stream. This role is responsible for establishing and enhancing operational processes through the application of Lean principles and methodologies in a three-shift manufacturing environment. The Senior Technical Specialist will lead root cause investigations and drive the implementation of effective corrective and preventative actions using tools such as M1 Problem Solving, Zoetis Human Performance Analysis, Process FMEA, and systematic troubleshooting techniques. Additional responsibilities include collaborating with Engineering to support the development of equipment specifications, user requirements, capital project scopes, and qualification activities. The role also partners with Procurement and Packaging Engineering to monitor component-related issues and conduct feasibility assessments and line trials as needed. Lead Process Technician: The Lead Process Technician plays a critical role in the smooth operation of our pharmaceutical packaging lines. Working within a Lean Manufacturing environment, you will focus on troubleshooting, diagnostics, and continuous improvement of both mechanical and highly automated packaging equipment. Your primary responsibility is to ensure optimal performance, reliability, and compliance with industry standards through proactive maintenance, technical expertise, and a commitment to continuous improvement. This role is responsible for establishing and enhancing operational processes through the application of Lean principles and methodologies and systematic troubleshooting techniques. You are recognized as a subject matter expert and serve as on-going technical resource to the operating units, overseeing that cleaning is completed within EHS and/or GMP requirements, working to maximize production efficiency where possible Responsibilities Include: Equipment Troubleshooting & Diagnostics : Specialize in troubleshooting and diagnostics for a wide range of packaging equipment, including mechanical and highly automated systems such as fillers, pick & place robots, cartoners, case packers, labelers, and printers. You will collaborate closely with operations, maintenance, and engineering to prioritize work, reduce downtime, and improve line reliability. Continuous Improvement : Proactively review equipment operation, identify deficiencies, and recommend improvements to increase Overall Equipment Effectiveness (OEE) and support Lean Manufacturing initiatives through leading and supporting key projects. Technical Advisory : Provide input on projects involving parts and material selection, documentation (OJT and SOP creation), testing, problem solving, maintenance requirements, project scope, and follow-up. Machine Changeovers : Provide technical support during machine change-overs for different package sizes and set up packaging lines to ensure smooth startups and increased production efficiency. Root Cause Analysis : Initiate and participate in Root Cause Analysis to address recurring issues and implement effective solutions. Training & Compliance : Provide training related to the maintenance and operation of mechanical and automated equipment, ensuring compliance with company standards, procedures, and government regulations (SOPs, GMPs, etc.). Required Skills, education and experience: Senior Technical Specialist: High school diploma or general education degree (GED). Basic math and reading comprehension. Effective communication and demonstrated leadership abilities. Ability to follow detailed instructions. Strong mechanical abilities. Operate, maintain, troubleshoot and make minor repairs on production equipment. Mechanical reasoning skills that will be essential for troubleshooting. Strong knowledge of GMPs and production practices. Experience in Lean Manufacturing and continuous improvement work environment; 5S, visual schedule, M1, etc. Ability to train on area SOP’s/OJT’s- equipment, processes, documentation Experience with creating and maintaining training documentation Lead Process Technician: Trade certification or degree in engineering, automation, or a related technical field strongly preferred. 10+ years of experience in a manufacturing or packaging environment, especially with highly automated pharmaceutical equipment preferred. Strong mechanical aptitude and advanced troubleshooting skills. Familiarity with Lean Manufacturing principles. Understanding of safety, compliance, and regulatory standards in pharmaceutical operations. Effective communication and team collaboration skills. Ability to stand, walk, bend, and lift for extended periods. Comfortable working in a fast-paced, production-driven environment. Production Floor presence and support for assigned shift Able to perform other duties as required. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

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Lead Process Technician or Senior Technical Specialist (3rd Shift) job opportunity at Zoetis.

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