Key Account Manager - Cleaning & Workspace Safety job opportunity at 3M.

Home Jobs In India Tag: Job Key Account Manager - Cleaning & Workspace Safety position at 3M


DateMore Than 30 Days Ago bot
3M Key Account Manager - Cleaning & Workspace Safety
Experience: 7-years
Pattern: full-time
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degreeMBA
loacation IN, Maharashtra, Mumbai, India
loacation IN, Maharashtr..........India

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter. Job Description: Role Summary The incumbent will be responsible for driving business development initiatives for the Cleaning and Workspace Safety vertical across India. This role will focus on promoting the 3M Brand Experience concept across key sectors such as Facility Management (FM) companies, building service contractors, quick service restaurants (QSRs), hotels, and commercial properties . The position requires identifying key stakeholders, understanding customer pain points, developing innovative solutions, expanding customer and channel base, and strengthening key account relationships to drive sustainable business growth. Key Responsibilities 1. Key Account Management Develop and manage strong, long-term customer relationships by demonstrating a customer-first approach . Understand customer priorities and align 3M solutions to address their business needs. Build multi-level relationships across customer organizations to enhance loyalty and repeat business. Ensure consistent engagement and effective management of existing and new key accounts. 2. Driving Specification & Business Growth Work collaboratively with FM companies, QSRs, and end customers to incorporate 3M specifications in annual tenders and contracts. Map and engage key stakeholders, consultants, and decision-makers across the ecosystem. Track competitor activities, identify market gaps, and propose suitable business strategies. Collaborate with partners and distributors to ensure alignment on quoting, pricing, and margin strategy. Identify and develop new customer segments and product applications to drive market penetration. 3. Pipeline & CRM Management Effectively manage the sales funnel through Salesforce (SFDC) — hands-on experience in account, lead, and opportunity management is essential. Create and maintain accurate revenue schedules , call logs , and sales reports in SFDC. Drive monthly forecast accuracy and maintain visibility of business opportunities. 4. Cross-Functional Collaboration Partner with Marketing and Technical teams to execute campaigns and programs that enhance brand visibility. Convert marketing leads into qualified opportunities and sales. Plan and conduct technical training programs , product demonstrations , and concept-selling workshops to build customer loyalty. Work closely with internal teams to deliver customer-centric solutions and ensure high satisfaction levels. 5. Market Intelligence & Growth Initiatives Stay updated on industry trends, regulations, and competitive landscape. Provide strategic insights to leadership on potential business opportunities and growth avenues. Support new product introductions and go-to-market strategies. Qualifications & Experience MBA (Sales/Marketing) with a proven track record in B2B sales and business development . 5–7 years of experience in core sales , preferably in cleaning, hygiene, or facility management solutions . Strong understanding of institutional/industrial sales processes, including tenders, contracts, and specification selling . Experience in dealer/distributor management will be an added advantage. Proven ability to conduct seminars, product demonstrations, and training sessions for large customer groups. Familiarity with Salesforce (SFDC) or other CRM platforms is mandatory. Excellent communication, presentation, and stakeholder management skills. Desired Attributes Strategic thinker with strong problem-solving abilities. Highly self-motivated and result-oriented. Strong interpersonal skills and ability to influence across multiple levels. Passion for innovation, customer success, and continuous learning. Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M. Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here , select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.

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