Travel Claims Assessors job opportunity at Sedgwick.



DateMore Than 30 Days Ago bot
Sedgwick Travel Claims Assessors
Experience: General
Pattern: full-time
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degreeHigh School (S.S.C.E)
loacation IE - Ireland Home Worker, Ireland
loacation IE - Ireland H..........Ireland

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Travel Claims Assessors Key roles   To manage and assess Travel Claims to ensure that   professional   service is provided in compliance with Client and Regulatory requirements.   Specific responsibilities (including but not limited to)     The role of the Travel Claims Agent is to ensure that the claim files allocated to them are managed and assessed in a professional manner, including but not limited to: a) technical excellence including strict application of client policy wordings; b) compliance with Service Level Agreements (SLA); c) supporting Team Leader with the technical development of colleagues; and d) effective communication with claimants.     On-going management of the “Work Action” Log   in order to   identify   and prioritise own workload   Assessment of Travel Claims,   in accordance with :   CPC/FSA Guidelines   Client Policy Wordings / Technical Requirements   SLAs   Ensure for own   allocated   claims that files & claim records are   maintained   in a professional, and   accurate   manner   Accurate and   timely   processing of any claim payments   Performance of role   in accordance with   own Claims Handling Licence   Timely referral to Team Leader where decision falls outside of personal Claims Licence   Identification of Fraud, Recoveries and Complaints at earliest possibility, with referral to   appropriate Colleague   All Complaints to be referred to Team Leader   immediately   upon receipt   Clear communication within Team and with Claimant   Provide support to Team Leader in the technical development of colleagues (as   required )   Actively support Team Leader and Colleagues in the provision of excellent service to both Claimants and Clients, including but not limited to identification of potential operational improvements       Qualifications/skills     Good knowledge of Travel Insurance Products and Policy Wordings   Good knowledge of the Claim Life Cycle   Good analytical and numeracy skills   Excellent attention to detail with a focus on accuracy   IT Literate with good knowledge of Word,   Excel   and Notes   Excellent communication and interpersonal skills   Able to work independently and   demonstrate   personal initiative & innovation     Benefits of working for Sedgwick in Ireland     Bike to Work Scheme   Tax Saver Travel Scheme   Discounted onsite Gym Membership (Dublin 4)   Discounted onsite Montessori (Dublin 4)   EAP – Employee Assistance Programme    Life Cover   PHI – Permanent Health Insurance   Exams & Professional Membership Fees   Professional and personal development opportunities   Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

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