Customer Service Intake Rep job opportunity at Sedgwick.

Home Jobs In United States Of America Tag: Job Customer Service Intake Rep position at Sedgwick


DateMore Than 30 Days Ago bot
Sedgwick Customer Service Intake Rep
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeDiploma
loacation Cincinnati, OH, United States Of America
loacation Cincinnati, OH....United States Of America

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Customer Service Intake Rep This position will be 1:00 PM - 9:00 PM, Monday through Friday with rotating Saturdays - 10:00 AM - 6:00 PM. PRIMARY PURPOSE :  To serve as the first point of contact for customer service incoming calls; to handle standard calls with normal supervision; and to provide information regarding general disability policies. ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Answers incoming calls for the customer service unit including calls from clients, claimants, and physicians. Provides effective explanations of benefits, procedures, claim status, or payment information to clients and claimants. Enters claims data into claims management system upon requesting the appropriate information and analyzing the responses. Requests physician certification and/or extensions from medical offices and enters into claims system. Documents telephone conversations pertinent to the claims process in claims notes. Logs all telephone calls into claims management system.  Attendance during scheduled work hours is required. QUALIFICATIONS Education & Licensing High school diploma or GED required. Experience One (1) year customer service experience or equivalent combination of education and experience required. Skills & Knowledge Good customer service skills Good listening and comprehension skills Excellent oral and written communication PC literate, including Microsoft Office products Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.   TAKING CARE OF YOU BY  We offer a diverse and comprehensive benefits package including: Three Medical, and two dental plans to choose from. Tuition reimbursement eligible. 401K plan that matches 50% on every $ you put in up to the first 6% you save. 4 weeks PTO your first full year. NEXT STEPS If your application is selected to advance to the next round, a recruiter will be in touch. As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $16.00 - 19.00/hr.  A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Other Ai Matches

Casualty Field Adjuster- Atlanta Applicants are expected to have a solid experience in handling Job related tasks
National General Adjuster - Southwest Region Applicants are expected to have a solid experience in handling Job related tasks
Claims Examiner - Liability (MUST RESIDE IN LOUISIANA) Applicants are expected to have a solid experience in handling Job related tasks
Claims Adjuster - Transportation/Cargo / Expert(e) en sinistres - Camionnage et cargaisons Applicants are expected to have a solid experience in handling Job related tasks
Disability Representative Applicants are expected to have a solid experience in handling Job related tasks
Claims Examiner - Liability | GL, BI, Auto, PD | Jurisdiction: All States | Licensing: TX - NY/HI preferred. Applicants are expected to have a solid experience in handling BI, Auto, PD | Jurisdiction: All States | Licensing: TX - NY/HI preferred. related tasks
IT Systems Analyst Specialist Sr Applicants are expected to have a solid experience in handling Job related tasks
Disability Representative Sr Applicants are expected to have a solid experience in handling Job related tasks
Gestionnaire Sinistres & Coordinateur REAL ESTATE (H/F) Applicants are expected to have a solid experience in handling Job related tasks
Claims Representative (IAP) - Workers Compensation Training Program | West Des Moines, IA Applicants are expected to have a solid experience in handling IA related tasks
Senior Customer Service Advisor Applicants are expected to have a solid experience in handling Job related tasks
Graduate Loss Adjuster - Technical and Special Risk Applicants are expected to have a solid experience in handling Job related tasks
Vice President Business Development Applicants are expected to have a solid experience in handling Job related tasks
Patient Care Coordinator Applicants are expected to have a solid experience in handling Job related tasks
Field Case Manager-Sign on Bonus Eligible Applicants are expected to have a solid experience in handling Job related tasks
Disability Representative Applicants are expected to have a solid experience in handling Job related tasks
KFZ Schadenregulierer (w/m/d) - 100% Home Office Applicants are expected to have a solid experience in handling Job related tasks
ADA Accommodation Specialist Applicants are expected to have a solid experience in handling Job related tasks
Folio Specialist Applicants are expected to have a solid experience in handling Job related tasks
Property Adjuster - London Applicants are expected to have a solid experience in handling Job related tasks
Senior Estimate Review Specialist Applicants are expected to have a solid experience in handling Job related tasks
Workers Compensation Claims Examiner Applicants are expected to have a solid experience in handling Job related tasks
Auto Field Appraiser- Las Vegas, NV Applicants are expected to have a solid experience in handling NV related tasks