IT Administrator - Mexico & South Africa Remote job opportunity at WilsonHCG.

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DateMore Than 30 Days Ago bot
WilsonHCG IT Administrator - Mexico & South Africa Remote
Experience: General
Pattern: Remote
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loacation Mexico Remote, Mexico
loacation Mexico Remote....Mexico

We are seeking a skilled IT Systems and Atlassian Administrator to manage and support our technology infrastructure and collaboration tools. This role combines hands-on technical support with advanced configuration and administration of Atlassian products, ensuring seamless operations and optimized workflows across the organization.   YOU WILL Configure and support laptops and other computer equipment  Troubleshoot and resolve issues while providing concise and useful updates  Respond to all calls/tickets within agreed SLAs, prioritizing work where necessary   Install and configure applications  Maintain and troubleshoot LAN / Wi-Fi network  Administration of user accounts for various systems  Provide remote connectivity support  Documentation creation and maintenance  Train employees on internal systems and computer  Design, develop, and administer Atlassian products (Software, Service Desk, Confluence)  Collaborate with cross-functional teams across organization, gather requirements to develop, and deliver custom templates, workflows (automation) using Atlassian products (JIRA, Service Desk, Confluence etc.)  Manages JIRA configurations such as workflows, SLA, fields, screens, permissions and dashboards  Design and configure asset management in JIRA  Other various tasks as requested/assigned    REQUIREMENTS   Proficiency in Microsoft Office software.  Ability to work independently and manage multiple task assignments   Articulate writing skills suitable for a business environment  Strong problem solving and troubleshooting skills with the ability to exercise mature judgment  Self-motivated and able to work in a fluid, fast-paced environment  Service desk administration (Jira or equivalent Custome service oriented  

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