＜EP事業部＞サービスビジネスグループ Technical Services (テクニカル コールセンター) job opportunity at Abbott.

Home Jobs In Japan Tag: Job ＜EP事業部＞サービスビジネスグループ Technical Services (テクニカル コールセンター) position at Abbott


DateMore Than 30 Days Ago bot
Abbott ＜EP事業部＞サービスビジネスグループ Technical Services (テクニカル コールセンター)
Experience: General
Pattern: full-time
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degreeGeneral
loacation Japan - Tokyo, Japan
loacation Japan - Tokyo....Japan

      JOB DESCRIPTION: Job Summary/ 職務概要 : Service Business Group（SBG）のコールセンターの専任として、EP部門が取り扱う医療機器システム（WM Claris、EnSite、ViewMate、MedinBoxなど）に関する技術サポートを、医療機関の顧客およびアボット社内の関係者に提供します。 現場でのサポート対応が必要な場合には、フィールドサービス担当者と連携し、部品の手配などを迅速かつ効率的に行います。人的リソースを最適に活用し、予算、社内方針、業務手順、品質基準に則って、コスト効率の高いサービス運営を実現します。 製品に関する苦情対応においては、品質システムの観点からテクニカルサービスの代表として対応し、業務プロセスの有効性を継続的に評価・改善します。 また、常に専門分野の最新情報を把握し、医師や医療従事者、患者、営業・技術スタッフからの問い合わせに対して、SBGとして臨床的・技術的な支援を提供します。       The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.       JOB FAMILY: Field Services       DIVISION: EP Electrophysiology          LOCATION: Japan >Tokyo : Heiwajima 2-1-1, Keihin-Truck-terminal No.16       ADDITIONAL LOCATIONS:       WORK SHIFT: Standard       TRAVEL: Not specified       MEDICAL SURVEILLANCE: Not Applicable       SIGNIFICANT WORK ACTIVITIES: Not Applicable                  

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