Technical Service Specialist job opportunity at Abbott.

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DateMore Than 30 Days Ago bot
Abbott Technical Service Specialist
Experience: 2-years
Pattern: full-time
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degreeMBA
loacation Serbia - Novi Beograd, Serbia
loacation Serbia - Novi ..........Serbia

      JOB DESCRIPTION: Abbott   is a global   healthcare   leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.   Working at   Abbott     At   Abbott , you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:   Career   development   with an international company where you can grow the career you dream of.  Competitive salaries, bonus potential and excellent package of benefits. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.   A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity For our   Abbott  Core   Diagnostics Division in Abbott Laboratories in Serbia   we are looking for a talented, well-motivated person to join our field support team as a   Technical Service   Specialist. The   Technical Service   Specialist is responsible for providing level two support to our customer base – handling installations, complex repairs, longer duration instrument   hardware   or software upgrades and providing basic   training   to customers and   Abbott   Ambassadors. What You'll do : Perform new customers and laboratory   site inspections   for new contract /   tender   preparations and   design   for new installations. Provide level two service (complex service interventions requiring more than four hours of labor). Installation   of instruments, AbbottLink, and   automation . Perform IQOQ ( Installation   Qualification Operation Qualification) procedures during and after   installation. Assist with customer   business reviews . Schedule, perform and document   hardware   and   software updates   (TSBs) requiring more than 2 hours of labor time. Deliver basic customer operator introductory   trainings   post install or post   hardware   or   software upgrade . Required qualifications and background: Bachelor’s degree or equivalent experience required. Bachelors /   Engineering   degree in medical / electrical / mechanical or medical technology is preferred. Excellent   communication   skills. Very good command of   English   and Serbian is a must. More than 2 years of experience as   Technical Service   Specialist and or a proven track record in a similar position, supported by   management   and customer references. Successful engagement with customers, specifically key stakeholders and lab staff. Excellent product and   industry knowledge . Excellent experience and process skills of the business functions service delivery. Ability to identify and drive resolution of issues. Technical expert for product line responsibility. Excellent experience in use of   analytical   tools and software. Follow your career aspirations to   Abbott   for diverse opportunities with a company that can help you build your future and live your best life.   Abbott   is an Equal Opportunity Employer, committed to employee diversity.  Connect with us at www. abbott .com, on   Facebook   at   www. facebook .com/ Abbott   and on Twitter @AbbottNews and @AbbottGlobal.        The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.       JOB FAMILY: Field Services       DIVISION: CRLB Core Lab          LOCATION: Serbia > Novi Beograd : Bulevar Mihaila Pupina 115d       ADDITIONAL LOCATIONS:       WORK SHIFT: Standard       TRAVEL: Not specified       MEDICAL SURVEILLANCE: Not Applicable       SIGNIFICANT WORK ACTIVITIES: Not Applicable                  

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