Field Service Engineer job opportunity at Abbott.

Home Jobs In United States Of America Tag: Job Field Service Engineer position at Abbott


DateMore Than 30 Days Ago bot
Abbott Field Service Engineer
Experience: General
Pattern: full-time
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loacation United States - Oklahoma - Oklahoma City, United States Of America
loacation United States ..........United States Of America

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.       JOB DESCRIPTION: About Abbott   Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.    The Opportunity    This position is a remote position, and candidate must be located in Oklahoma City area ​     Embrace the vision of becoming the leading diagnostic service provider by achieving customer loyalty and economic profitability through passion, partnership, and performance. Efficiently provide technical support solutions including installation, corrective, pre-emptive and proactive maintenance. Go above and beyond to respond to customer needs by partnering with sales, marketing and other functional areas while adhering to current compliance guidelines.       What You’ll Work On   Responsible for providing on-site support to Abbott Diagnostic Division customers, support field personal and District business objective, and goals   Provide direction and mentoring to other Field Service Reps   Troubleshooting and resolving complaints reported by customers on a minimum of eight increasingly complex instruments as detailed in the FS Business Process database   Understand and follow Quality System by accurate and timely documentation of complaint resolution   Understand and practice regulatory and compliance procedures   Maintain a safe work environment following laboratory safety guidelines   Schedule and complete routine preventive maintenance, installations and other updates provided by Abbott.   Work effectively within a diverse and dynamic team environment   Support on call rotation, time, territory, and inventory management   Standby and after-hours responsibilities, flexible working hours   Unpredictable Travel, travel for support of other territories and training   Provide on-site critical account support inside and outside of district boundaries.   Responsible for IRL ownership to achieve organizational goals and customer satisfaction.   Responsible to work cross functionally to achieve customer satisfaction through direct communication within the local performance partnership teams (P2T).   Responsible to maintain ownership of customer issue until successful escalation or hand off takes place.       Required Qualifications:   Bachelor’s degree or equivalent relevant experience required.   Proficiency in local language required.     Preferred Qualifications:   Bachelors/Engineering Degree in Bio Medical/Electrical/Mechanical or Medical Technology is preferred.   Practical experience of interfacing with customers preferred. What We offer At Abbott, you can have a good job that can grow into a great career. We offer: A fast-paced work environment where your safety is our priority Production areas that are clean, well-lit, and temperature-controlled Training and career development, with onboarding programs for new employees and tuition assistance Financial security through competitive compensation, incentives, and retirement plans Health care and well-being programs including medical, dental, vision, wellness, and occupational health programs Paid time off 401(k) retirement savings with a generous company match The stability of a company with a record of strong financial performance and a history of being actively involved in local communities Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com   Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.   Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.         The base pay for this position is $26.50 – $53.00/hour In specific locations, the pay range may vary from the range posted.       JOB FAMILY: Support Services       DIVISION: CRLB Core Lab          LOCATION: United States of America : Remote       ADDITIONAL LOCATIONS:       WORK SHIFT: Standard       TRAVEL: Yes, 25 % of the Time       MEDICAL SURVEILLANCE: Not Applicable       SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)       Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.       EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf       EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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