Client Success Manager job opportunity at Abbott.

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DateMore Than 30 Days Ago bot
Abbott Client Success Manager
Experience: 1-years
Pattern: full-time
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degreeAssociate
loacation Philippines - Taguig City, Philippines
loacation Philippines - ..........Philippines

      JOB DESCRIPTION: Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, delivering industry-leading technologies to support diagnostic testing. This position focuses on small accounts within the government criminal justice and treatment market, driving existing business retention and incremental growth while managing transactional sales and product-focused engagements. This job description will be reviewed periodically and is subject to change by management. ESSENTIAL DUTIES AND RESPONSIBILITIES – (KEY ACTIVITIES) Identify new small account opportunities through inbound inquiries, targeted outreach, and digital engagement. Execute transactional sales activities, including preparing quotes, winning sales opportunities, opening new accounts, processing orders, and coordinating delivery. Promote core product portfolio and educate customers on product features, benefits, and usage. Monitor account performance and proactively address gaps in product adoption or usage, introduce new products. Collaborate with internal teams (Customer Service, Operations) to ensure smooth order processing and issue resolution. Maintain accurate records in CRM (Salesforce) for all interactions, opportunities, orders, and follow-ups. Stay informed on product updates and communicate changes to customers promptly. QUALIFICATIONS Associate’s degree or equivalent experience. 1+ years in sales, customer service or account management, preferably in a transactional or product-focused environment. Familiarity with diagnostic or drug testing products preferred. Strong organizational skills and ability to manage a high volume of small accounts efficiently. Proficiency in MS Excel, MS PowerPoint, and Salesforce. PREFERRED QUALIFICATIONS Bachelor’s degree or equivalent experience. 3+ years in sales, customer service or account management, preferably in a transactional or product-focused environment. SKILLS / ATTRIBUTES Must be self-motivated Excellent organizational and time management skills required Proven track record in Sales preferred Strong communication, verbal, and written skills a must Customer-centric mindset with strong communication skills Ability to work independently and prioritize multiple tasks       The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.       JOB FAMILY: Sales Force       DIVISION: TOX ARDx Toxicology          LOCATION: Philippines > Taguig City : Five/Neo Building       ADDITIONAL LOCATIONS:       WORK SHIFT: Standard       TRAVEL: Not specified       MEDICAL SURVEILLANCE: Not Applicable       SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)                  

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