Senior Field Service Engineer job opportunity at Abbott.

Home Jobs In Thailand Tag: Job Senior Field Service Engineer position at Abbott


DateMore Than 30 Days Ago bot
Abbott Senior Field Service Engineer
Experience: 13-years
Pattern: full-time
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degreeAssociate
loacation Thailand - Bangkok, Thailand
loacation Thailand - Ban..........Thailand

      JOB DESCRIPTION: MAIN PURPOSE OF ROLE Summarize the main purpose of the role. Provide accurate and timely technical information, advice, and assistance regarding the organization's products and services before, during, and after a transaction to maintain and improve the organization's customer relationships.   MAIN RESPONSIBILITIES •    Communicate with customers and clients (via email, phone, or online discussion boards) to answer their enquiries, understand their technical question, assess their needs, and suggest or promote alternative products or services (for example IT hardware and software products, financial services, health services). •    Apply established procedures or develop new solutions to solve technical problems through case management and follow-up on the status of outstanding cases. •    Use databases or other computerized systems to maintain up-to-date customer records, to track the volume, content and outcomes of enquiries received, and to access information, checklists, scripts, guidelines, and other materials for responding to the customer’s enquiry.     QUALIFICATIONS   Education Education Level    Major/Field of Study    Or    Education Level Associates Degree (± 13 years)        ☐        Experience/Background Experience    Experience Details Minimum 1 year             The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.       JOB FAMILY: Support Services       DIVISION: EP Electrophysiology          LOCATION: Thailand > Bangkok : Rasa One, Building B, 17th Floor, Unit 1704 555 Phaholyothin Rd       ADDITIONAL LOCATIONS:       WORK SHIFT: Standard       TRAVEL: Yes, 75 % of the Time       MEDICAL SURVEILLANCE: Yes       SIGNIFICANT WORK ACTIVITIES: Driving a personal auto or company car or truck, or a powered piece of material handling equipment                  

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